• Disappearing Sage Windows

    Using Sage 100 Advanced 2022 (7.10.2.0). A few users report that while using the software (e.g. sales order entry), the main Sage window disappears. Just poof, it's gone. Have to close all Sage open windows and restart the program. Thoughts?
  • Sage 100 2020 - Email settings Errors

    Sage 100 2020, running on Server 2019 RDS session Getting error. tried all email options / settings but no luck, need some help. Error : Email service is not installed Anyone have a tip to resolve. We have other email utilities running on…
  • Sales Order Entry / Customer PO # Question

    Is it possible to limit the entry of this field to 15 characters? If so, how? Thanks
  • Sage 100 fails to open after login, stuck in Task Manager.

    Sage 100 fails to open after login, stuck in Task Manager. Running Sage 100 as admin works but none of our users have admin so that doesn't really help. I have tried clearing the Sage 100 folder in documents and completely reinstalling but nothing will…
  • Copying an Employee's Report Setting

    Hello, I have been asked to copy the Report Setting that a specific employee that is no longer with the company had created and to bring it to the main company's account. The reason for this being is that the company's account, for some reason, is printing…
  • Bill To - Ship To Auto Copy - disable

    Sage 2014 Is there a configuration setting to prevent the auto copy of the Bill To fields info to the Ship To fields on a Sales Order when selecting a customer? Boooo
  • Scan Save-As Window Opening Behind Sage

    Hello all, I have a user using a Fujitsu ScanSnap iX1600 to scan images into Sage. Every time she runs the scan from Within Sage, the Save-As window pops up behind Sage, when normally it would pop up right in front? Any ideas how to change this? She…
  • Remoteapp and mutiple version of sage

    Has anyone ran two versions of Sage 100 Accounting software using RemoteApp on a remote desktop?
  • Sage 100 2022 sota.ini will not work with server name. Only IP address

    We are upgrading from 2017 to 2022 and have run into one small problem. For some reason the workstation program will not work if the DNS server name is used in the [Servers] section of the sota.ini file. This works: [Servers] 1=Sage2022;9922;APS…
  • Business Insights Explorer - stuck on Task Bar

    We have a client that is using Sage 100 Advanced. They have it set up to run as an App. Last week one of the users was suddenly unable to open Inventory Business Insights Explorer. It appears on his taskbar but won't open. They are able to open it on…
  • Gmail Oauth KB 118935

    Do anyone know if the issue with emails requiring authentication on every email when using gmail has been resolved. The KB (118935) says that it will be fixed in 2022.3, but when I looked at the documents, I don't see any mention. Thanks,
  • Copying AR_PaymentType.M4T to another company

    Sage 100 Advanced We don't use Sage Exchange.Is there any harm copying a subject table to another company. I can't get the same payment options to show up using the AR/Setup Options, so I just copied the table. Call me crazy
  • Printer Configuration

    Good Afternoon, I am getting a message saying that the printer is unavailable. Can you please let me know how to set a default printer. Thanks Pastell
  • Bank account

    I am doing a manual check and chooseing Bank code C. Bank code C should post to account 20011-00-00. That is the account for that bank code. But it posts to a different bank account. Account 10400-00-00 which is for Bank Code A. I have re-entered it 100…
  • Changing Landed Cost Type Default

    Running Sage 100 v2018 and wondering if there is a way to change the default Landed Cost Type from FRGHT to a different Cost Type when there are applicable landed costs within Receipt of Goods Entry. I don't believe there is a standard setting but I also…
  • S/O Invoice Data Entry Deposit Payment Type dropdown

    We recently updated our Sage 100 version from 2018 to 2022 and have been having issues processing credit cards (via Paya Exchange) from the "S/O Invoice Data Entry" program. We have no trouble adding the Credit Card info at the *Sales Order Entry* program…
  • Migration from Advanced to Premium failing Error execute: select physical_name from master.sys.master_files where name = 'MAS_SYSTEM'

    I have a migration that failed in the prepare stage, before any SQL databases or tables were created, and I am attempting to begin it again after addressing the dictionary issue that stopped the prepare. However, the migration cannot begin and returns…
  • Gmail Oauth Set Up Error

    We have a client that is trying to set up OAuth for their Gmail. They are receiving an error when testing: "The Authentication process failed. Status Code 404". Their IT company has set up the email address but it appears they are missing something. Has…
  • Cleaning up sy_griddefinition.m4t

    Has anyone come up with an easy way to clean up the sy_griddefintion.m4t? I'm working with a client that has a 50 user count and they have been using Sage 100/MAS90 for at least 20 years. Sy_griddefinition contains every rearrangement of data entry grids…
  • The SageLog≡Reserve file

    The system file named SageLog≡Reserve located in C:\Users\Public\Documents\GlobalSettings is at 1 GB. Can that be reduced or deleted? Thanks.
  • SMTP Configuration Question

    We are using Sage 100. We have some users that use the workstation app on their local machines and we have some users that connect to a Terminal Services box to run the workstation app. I recently configured SMTP on the Sage server. We require firewall…
  • Sage 100 OAuth Password Prompt...every time!

    I have a Sage 100 end users that is a long time Office 365 user for emailing Paperless Office Documents out of Sage 100. I am in the process of moving them to OAuth (we are Basic still in our Live Companies). I had their IT Group perform Steps 1 and 2…
  • Email Setup In Sage 100 - Question On Connectivity To The SMTP Server

    I have completed the email/SMTP setup on our Sage server. From a security standpoint, we require IP addresses to be allowed through our firewall and to be whitelisted on our SMTP servers. This has also been completed for our Sage server. In testing the…
  • Sage 100 Premium 2021.3 company background colors stopped working

    I set the company background color last week and now they are all the same. In Company Maintenance on the Theme tab I tried to turn it back to standard, then change back to classic and choose a new color, but it still isn't showing the background or frame…
  • Azure Virtual Desktop Remote App?

    Hi, I am trying to use Sage 100 2021 Advanced in Azure using Azure Virtual Desktop, I have deployed a server in Azure and installed Sage 100, I have deployed 2 session hosts and installed the Workstation client, when using the full desktop I open Sage…