Operations Management Data Validation Report

In mid January 2026, I received an update for Operations Management. Ever since the update, when I run the Data Validation Report to check for errors, I get MSG 305, Work Ticket Total Amount Billed .00 does not match Transaction Detail Total Amount Billed 25000. After I go into the software and edit the amount, rerun the report, all error messages are cleared. I have been running this report for years on a weekly basis and have not received this error message for many years. But since the update, it has been a weekly occurrence. Looking for suggestions and help to resolve this issue. Thank you.

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  • +1
    Verified Answer

    Error Msg 305 on the Data Validation Report are corrected by using the Operations Management Utility called "Work Ticket Recalc Utility".  Run it for OPEN Only, and for your particular work ticket in question.  (and maybe that is how you are fixing it today).  Also note that on the JobOps Portal where you found the PU Download, there is an important Hot Fix that was released on April 3rd, for v2025.1, for v2024 PU3 and for v2023 PU5.  I would highly recommend the hot fix since it resolves WIP not properly being relieved when work tickets are closed to history, and an issue with the item not adding to the Equipment Asset Maintenance Table, successfully.  

    If that does not resolve the issue, I would open a support case with Sage or with Endpoint AS.  
    .  

  • +1 in reply to StefanouM
    Verified Answer

    Thank you. Yes, the WIP not properly being relieved is the other issue I am having. I appreciate your help.

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