Pre-Note has not yet been approved

SUGGESTED

When we ran our invoice payment selection listing, we see the following message -- electronic payment: the 'pre-note has not yet bee approved so the vendor will be paid by check'.

This message is displayed under all of the vendors on this list but their pre-notes have been approved. The system still paid them all electronically. Why would this message appear?

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  • 0
    SUGGESTED

    Do the pre-notes display Approved with a date in each Vendor Electronic Payment window?

    Under Setup_ACH Maintenance, does your Bank code used have the Pre-note approved box checked?

    It might help to know the Sage 100 version that you have installed.  That is under Help in the launcher bar, then About Sage 100.   I do not remember any program issues with this and we may need to connect to gather more information for troubleshooting.

  • 0 in reply to Linda KR

    Hello: We have version 7.00.2.0 currently installed. Since we have several divisions, each of our vendors have to be set up under each division code. I looked in all of their vendor electronic payment windows for each division code and they all indicate the prenotes have been approved -- some for many years. Upon further review, the payments did go electronically but the message was on our invoice payment selection -- I'm not sure if this is just an error in the comment section. 

    See the snip below. 

  • 0 in reply to Carmela Jacobs

    I would need to live connect to look at your data.  If you would like to open a support ticket I will contact you.

    Under Setup_ACH Maintenance, does your Bank code used have the Pre-note approved box checked?

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