Problem downloading Product Updates for Sage 100 ERP 2014

Question

I get this message, even though I am logged into the portal. 
 
 You must log into Sage Support Portal before clicking any related resource link below.

Gina Thompson · Accepted Answer

I apologize for the trouble you are having. I believe the issue may be related to temporary internet files are saved in cache which is using the old Sage 100 ERP download page. 
 Please try the following: 
 
 When logged into www.partners.sagenorthamerica.com 
 Click Downloads & Updates 
 On the Download & Updates page (will have all product lines listed) do the following: 
 RIGHT CLICK in any white area on the page Hold down the SHIFT key and click Refresh at the same time. This should refresh the Sage 100 ERP download link 
 
 If steps above do not resolve, please click Log off (top right corner) and log directly into https://support.na.sage.com and follow steps in my earlier post. 
 Thank you

Gina Thompson · Answer

Year end related documents and downloads can be found by typing the KB ID 49810 into the search field and click Search button (please see screen shot below) 
 Here are individual KB IDs for the following downloads: 
 
 2014 IRD - KB ID 54584 
 2015Q1 TTU - KB ID 54586 
 Guide on using eFiling and Reporting - KB ID 53295 (guide includes step by step instructions on processing W2s and 1099s) 
 2014 Product Updates - KB ID 52024 
 2013 Product Updates - KB ID 52025 
 4.50 Product Updates - KB ID 52026

TTU Reminders: Since Sage must wait for states to announce tax rate changes before we can create the new tax tables, and legislative tendency is for last minute changes, we&rsquo;ll also update as necessary through the month of January 2015. Subsequent 2015-Q1 TTU releases will be posted to KB ID 54586 on the portal showing different release dates. So, remember to check back at the end of January, 2015, for the latest TTU release to ensure that you will have the most up-to-date tax rates for the 2015 tax year. 
 After installing the 2015-Q1 TTU, remember to verify the Unemployment Tax Rate in Tax Table Maintenance for each of the states you process payroll, to reflect your correct 2015 rate for each company.

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Problem downloading Product Updates for Sage 100 ERP 2014

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