• | Sage 300 -> Sage CRM integration troubleshooting guide | Tips & Guidance |

    An excellent series of posts from our colleague, Conrad Roux, which serves as a quick reference to all steps needed to help troubleshoot common problems in the integration related to incorrect or incomplete setup of the integration tools and processes.

    Sage 300 -> CRM integration troubleshooting guide - Sage CRM Hints, Tips and Tricks - Sage CRM - Sage City Community

  • Did you know? Sage 300 Platinum & Gold Business Care Customers get free unlimited access to anytime learning courses on Sage University.

    Sage is committed to your success. With Sage Business Care, you’ll gain increased value through add-on products and packaged services.

    One of those services is access to unlimited anytime learning courses via Sage University for our Sage 300 Platinum and Gold Business Care Customers.

    The attached PDF document will give you step-by-step instructions on how to access your training via Sage University.

    Want to upgrade…

  • New to Sage 300? Take advantage of our complimentary Getting Started and Introduction anytime learning courses

    New to the Sage 300 family? We have a range of training resources available to help you along your journey with Sage 300. All training resources can be found on our Sage University website (www.sageu.com). 

    What is Sage University?

    Sage University is the ultimate resource for all your Sage 300 training needs. It gives you the freedom to choose the courses that best suit your business. Our courses will help you…

  • Prepare to pass your Sage 300 certification exam

    With a Sage certification, you can stand out from the crowd and be officially recognized for your knowledge!

    Watch our video on how to prepare to pass your Sage 300 certification exam. 

    The video will explain the different Sage 300 certification options that are available to both our Customers and Partners.

    It will also give you valuable exam details and ideas to better prepare yourself to take the exam.

    Watch here >…

  • How to create your Sage University Profile

    What is Sage University?

    Sage University is the ultimate resource for all your Sage 300 training needs. It gives you the freedom to choose the courses that best suit your business. Our courses will help you master your application, maximize your software investment, and streamline your workflow, so you can deliver more value to your clients.

    Why create a Sage University Profile?

    • Identify the person with the course…
  • Complimentary Training & Assessments, plus Supplementary Training - Sage 300

    Sage wants to help our customers through this time by providing complimentary training. We've combed through our library of courses and have highlighted content we feel will be most relevant and beneficial.

    Complimentary Training: 

    Please find the current Anytime Learning / eLearning complimentary options below: 

    Getting started with Sage 300 Financials 

    This package will give you the knowledge and skills…

  • Sage 20% on selected Sage 300 anytime learning (ATL) courses - offer expires April 30, 2020

    Our anytime learning courses take you from learning the basics to mastering Sage 300 features. Plus save 20%!

    Anytime learning lessons are “bite-size,” instructor-narrated videos showing step-by-step how to perform tasks in your Sage 300 software. Available 24/7 for 1-full year so you can view these lessons as often and whenever you need – simply using a computer with an internet connection.

  • Sage 300 Customer Training Catalogue - Don't forget to book your Sage 300 training!

    Committed to developing the right training solutions for your needs.

    Sage product training solutions help you improve your proficiency in your accounting and payroll software. Whether you’re a professional, have experience with Sage products, or are just starting out, our courses will help you contribute not only to your company’s overall success but to the success of your career. Our professional training team…

  • Schedule your Sage 300 Installing & Configuring v2020 training session ahead of time!

    Attend this 2-day virtual classroom hands-on training class to learn how the flexibility of Sage 300 and its family of integrated products can provide a robust accounting and enterprise system. You will learn how to install and configure the complete solution, including the integration with Sage CRM.

    After attending this class, you will be able to:

    • Discuss the Sage 300 architecture and how Sage CRM integrates with Sage…
  • Sage Intelligence Reporting - Intermediate Training - July 30

    Sage Intelligence Reporting  - Intermediate

    Are you ready to create your own Sage Intelligence reports? This virtual classroom course will lead you through basic report design with Sage Intelligence. In this course you will learn to create your own reports and new data containers.

    July 30, 2019

    Enroll here >

    Use coupon code DiveIn2019E at checkout to receive your 20% discount.

    But hurry, just like summer…

  • Special summer pricing on Sage University classes!

    Special summer pricing on Sage University classes!

    Dive deeper into your Sage solution this summer – sign up now for 20% off training.

    You already own great business software—but are you truly taking advantage of all it has to offer? Make a splash with your productivity this summer by enrolling in courses on Sage University, now available at a special 20% discount.*

    Accounting and Financial

  • New to Sage Intelligence? Or want to take your reporting to the next level?

    Sage Intelligence: 

    Beginner

     

    Sage Intelligence: 

    Intermediate

     

    Sage Intelligence: 

    Advanced

     

    Sage Intelligence: 

    Financials

    Ready to get started with Sage Intelligence?  This Anytime Learning package will help you start using this powerful reporting tool and show you everything you need to get started on reporting with Sage Intelligence Reporting.

     

    Are you ready to create your own Sage Intelligence…

  • Getting the most out of your Customer Services contact

    Call volumes in January can often result in longer than normal wait times to speak with us. Which is why, when hold times are longer than usual, you may be asked to have your place virtually held in line through our Courtesy Call Back feature. Below are some frequently asked questions—and tips—about Courtesy Call Back:

    1. When will I be called back? 
      If you enter your call-back information, we call you back within…
  • Users unable to see payroll icons after installing latest payroll tax update

    Have you installed the latest payroll tax update and now can't find the Payroll icon? Note that our support team has found that Workstation Setup users running Sage 300 2018 may need to install Microsoft C++ Visual Studio version 2017.

    Where to find Microsoft C++ Visual Studio install files

    The install files as per KB 93713 can be located here:

  • Announcing Sage 300 versions 2018.3 and 2017.7

    What's new

    For information about program fixes and new features in these product updates, see the following documents:

    Download instructions

    To upgrade to the latest product update, contact your Sage business partner or download the product update from the Sage Knowledgebase:

    1. Click the following link to access the download article:
      Sage…
  • Sage 300 Product Notice 18-L: Announcing version 2019

    Important information

    In accordance with our support policy, Sage will be supporting only Sage 300 2019, 2018, and 2017. We will no longer be providing support for Sage 300 2016 or earlier versions. If you use a version that will not be supported, we encourage you to contact your business partner or consultant to upgrade to a supported version of the software.

    For more information about compatibility, see…

  • Handling Database Errors in Sage 300

    Don't let database errors slow down your productivity. Here is how to deal with some of the database issues that Sage 300 Customer Support often gets contacted about.

    Error: "Cannot access database Error=49153" with a newly installed server

    The "Cannot access database Error=49153" error can occur when logging in, or using Verify in Database Setup, to test the database connection. This is related to a newly…

  • Check out our Sage 300 training summer promotion and save 20%

    You already own great business software, but are you truly taking advantage of all it has to offer?

    Make a splash with your productivity this summer by enrolling in our Sage 300 Training, now available at a special 20% discount

     Financials Specialist

     

    Distribution Specialist

     

    Payroll Specialist

    This anytime learning package is designed for customers looking for comprehensive training in Sage 300 financials…

  • Introducing a New Online Directory of Sage 300 3rd-Party Products

    I'm happy to announce www.3rdParty.info, a new online directory of Sage 300 third-party products. It’s a moderated, searchable directory containing hundreds of Sage 300 third-party apps from dozens of developers, which I have summarised, categorised, and added links to the product page on the developers website for more info. I only realized afterwards that what I had developed was really a sort of “Yellow Pages” of…

  • Special offer . . . dive deeper into your Sage 300 solution this summer.

    You already own great business software—but are you truly taking advantage of all it has to offer? Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 20% discount.1

    Training: more than just convenient, it’s cost effective

    Whether you’re a seasoned user or just getting started, there’s a class to help make your job easier and ensure you’re fully utilizing…

  • Upcoming Sage 300 training schedule for March 2018

    Our flexible training enables you to learn in real time. Whether you’re a beginner or an experienced Sage user, enhance your skills from the comfort of your home, office or your favorite coffee shop

    Check out our upcoming Sage 300 training schedule for March 2018

    Book now and save 35% on the following Sage 300 courses:

    Training

    Date(s)

    Time

    Regular Price

    Discounted Price**

    Details

    Financial Reporter…

  • Sage 300 Software Notice 17-K.1 Product update is available

    Software Notice 17-K.1 will sent to Sage 300 customers and partners and announces the release of Sage 300 2016.4. The notice also describes an issue with the 2017.4 update that was released last week and the hotfix for it. 

    Issue with Sage 300 2017.4

    An issue has been identified with Sage 300 2017.4 that we announced to you last Thursday, December 7, 2017 and that update is no longer available. If you installed…

  • Getting help from Customer Services during the busiest time of the year

    About courtesy call back or virtual queueing
    You spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently asked questions and some helpful tips for using the feature:

    1. When will you get your call back?
      If you enter your call-back information, we call you back within…
  • Sage 300 Software notice 17-J.1: Supported versions for year-end 2017

    Software notice 17-J.1 was sent to customers today:

    Important information

    In accordance with our support policy, Sage is supporting only Sage 300 2018, 2017, and 2016 for year-end 2017. Tax table updates for Sage 300 Payroll will be available only for Sage 300 2018, 2017, and 2016.

    To process year-end tasks for 2017, you should have the most current product update installed for a supported version of Sage 300.…

  • Sage 300: Updating the Report Fonts

    In the late 1920’s, the UK’s Times newspaper commissioned Monotype advisor and typography commentator, Stanley Morison, to redesign its typeface. The Times introduction of its new “Times New Roman” font actually went with little notice, which Morison believed to be a complete triumph.

    85 years later, history seems to have been repeated with seemingly few Sage 300 users noticing that, for the last…