Alert: Fake "Sage Support" Numbers in Search Ads — How to Reach Genuine Support

A quick heads-up for the Sage 300 community: fraudsters are paying to place fake “Sage support” phone numbers at the top of Google and Bing results as “Sponsored” or “Ad” listings. Those numbers do not belong to Sage — and a top spot in search results does not make a listing official.

How to reach genuine Sage 300 support:

  • Go directly to www.Sage.com/Resources, choose United States and Sage 300.
  • On the Contact card, select Chat with Sage to connect with a genuine Sage expert, or Submit an online case if you prefer to log your issue and have our team follow up.
  • You can also start a chat from within your product using the Help and Sage Support menus.
  • Support is available Monday to Friday, 9 AM–8 PM ET (excluding holidays). Full contact details for Sage 300 are in this Knowledgebase article.

Please note: Sage does not advertise support phone numbers in search results. If your issue needs deeper investigation or a call, our team will arrange that directly from your chat or support case — you never need a number from a search engine.

For the full breakdown of how this scam works and how to spot a fake listing, see our complete alert: Fake “Sage Support” Phone Numbers in Search Results — How to Spot Them.

Stay safe — and remember, the only place to get Sage’s contact details is sage.com.