Hello,

My client uses Sage 300, and we have an issue with the bank reconciliation. A bank withdrawal entry was posted, then reversed the transaction when we realized it wasn't needed. The issue is that the withdrawal item still appears as an outstanding item in the last posted bank reconciliation but is not visible in the current reconciliation to clear.

The GL balance is higher than the bank balance by this "outstanding" withdrawal amount, so once it is removed from the reconciliation module, the GL will agree to the book balance.

Any suggestions for how to resolve this would be greatly appreciated!

Many thanks,

Wendy P