Hi All,

I have a question regarding the PO Return Entry in Sage 300.

Let’s say I have an item called Apple, and the UOM (Unit of Measure) conversion rates are as follows:

• 1 Pcs (Stocking UOM)

• 1 Box = 6 Pcs

• 1 CTN = 24 Pcs

Now, I want to order 100 CTN of apples from Supplier A. So, I enter a Purchase Order with the item Apple, Qty = 100, UOM = CTN.

After that, Supplier A ships 100 CTN of apples to my warehouse. Therefore, I enter a Receipt Entry for the item Apple, Qty = 100, UOM = CTN, as that is the actual quantity received.

As part of a business agreement with Supplier A, we are allowed to return any rotten apples, even after receiving the shipment.

A few days later, we find that 5 Pcs of apples are rotten and need to return them to Supplier A. I want to record a PO Return Entry to reduce the stock in my warehouse accordingly.

However, during the PO Return Entry process, when I apply it to the Receipt document, all the information from the Receipt is auto-populated. At this point, I only want to return 5 Pcs of apples, but the system does not allow me to change the UOM from CTN to Pcs.

My question is: Does Sage 300 have any settings or configurations that allow us to change the UOM during the PO Return Entry process?