Hi All,
We have a client that is currently on Sage 300 2024 version. They also use the Web Screens for Sage 300. Recently they encountered the below issue while trying to log in to Web Screens:
The client was able to log in to Sage 300 Desktop version successfully, however, the issue was only faced on the Web screens. The client has 3 servers (App, DB and IIS Server). I restarted the IIS server and it started working fine and the client was able to log in to Web Screen.
However, i know that restarting the server is only a temporary fix and i am assuming that i will again encounter the same issue in the near future. Has anyone encountered the same issue? if yes, what were some of the steps you took to diagnose the issue or to solve the issue?
Hoping for some favorable response.