Sage 300 2024 PU4 Item Number Change

We upgraded our customer database from Sage 300 2022 to Sage 2024

When click on Item Number Change, we encountered this error

Never versions of Multiple Item Numbers were detected

Item Number Change must be upgraded

Please contact your dealer or Sage Software for more information

  • 0

    Hello NSELVAM,

     Can you go to System Information by going to Help - About Sage 300 and click the System Info button and list off the modules that have the red check mark after it.  My guess if your activated Multiple  Item Numbers Version (EI) is later than the 42A version listed in the ini file as a default.

    you can try the following:

    1. go to the SI71A program folder.. 
    2. locate the SI.ini file and open it in Notepad.
    3. In the Version Support section, you might see a Multiple Item Numbers entry.  update the version to match the version that you have shown in System Information, then save the file.
    4. Here is an example of the section in my INI file..
    5. [Version Support]
      EI Multiple Item Numbers=42A
      IC Inventory Control=71A
      IT Item Transfer=42A
      OE Order Entry=71A
      PO Purchase Orders=71A
      SH Sales Analysis=51A
      PM Project and Job Costing=71A
      KN Notes=71A

    Regards,

    DCrampton

  • 0 in reply to DCrampton

    Thank you for helping me

    Will do this today & give an update