What steps do I need to take to apply a payment to an AR invoice previously written off to bad debt?
What steps do I need to take to apply a payment to an AR invoice previously written off to bad debt?
Hi Dorothy,
When you create a Write-off batch in A/R, it essentially creates an A/R Adjustment against the original Invoice.. so if you now want to re-instate the original invoice so it can be paid, you would need to essentially "reverse" the AR Adjustment by creating a new Adjustment Batch, selecting the Invoice and switching the Debit/Credit amounts..
Once the original invoice is re-instated, you can then create a new Receipt Batch and receive against the invoice.
Or you can simply just create a new invoice (as the original one has been adjusted to zero) and pay that invoice.
Regards,
DCrampton
Thank you! Your response was very helpful.
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