Payment of Invoice Written Off to Bad Debt

What steps do I need to take to apply a payment to an AR invoice previously written off to bad debt?

  • 0

    Hi Dorothy, 

    When you create a Write-off batch in A/R, it essentially creates an A/R Adjustment against the original Invoice.. so if you now want to re-instate the original invoice so it can be paid, you would need to essentially "reverse" the AR Adjustment by creating a new Adjustment Batch, selecting the Invoice and switching the Debit/Credit amounts..

    Once the original invoice is re-instated, you can then create a new Receipt Batch and receive against the invoice.

    Or you can simply just create a new invoice (as the original one has been adjusted to zero) and pay that invoice.

    Regards,

    DCrampton

  • 0 in reply to DCrampton

    Thank you!  Your response was very helpful.