What steps do I need to take to apply a payment to an AR invoice previously written off to bad debt?
What steps do I need to take to apply a payment to an AR invoice previously written off to bad debt?
Hi Dorothy,
When you create a Write-off batch in A/R, it essentially creates an A/R Adjustment against the original Invoice.. so if you now want to re-instate the original invoice so it can be paid, you would need to essentially "reverse" the AR Adjustment by creating a new Adjustment Batch, selecting the Invoice and switching the Debit/Credit amounts..
Once the original invoice is re-instated, you can then create a new Receipt Batch and receive against the invoice.
Or you can simply just create a new invoice (as the original one has been adjusted to zero) and pay that invoice.
Regards,
DCrampton
Thank you! Your response was very helpful.
Thank you! Your response was very helpful.
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