Strange Behavior When Allocating Receipts to Receipts (and Credit Memos to Credit Memos) in Sage 300

Hello everyone,

I’ve come across a peculiar case in Sage 300 and wanted to see if anyone else has experienced it or can shed some light on whether this is intended behavior or a bug.

What I Did

  1. Created and posted two A/R Receipts (let’s call them Receipt #308 and Receipt #310).

  2. Went to A/R Receipt Entry to apply one posted receipt against another.

    • Condition A (expected to fail):

      • Transaction Type: Apply Document

      • Document Number: Receipt

      • Here I attempt to allocate a posted receipt to another posted receipt. Sage 300 does not allow this, as I expected.

  3. Condition B (unexpectedly succeeds):

    • In A/R Receipt Entry, I select:

      • Transaction Type: Receipt

      • Applied Document Type: Receipt

    • In other words, I create a new receipt and allocate it to an existing posted receipt. Sage 300 does allow this, and even lets me post the transaction.

What I End Up With

  • Payment PY00000000000000000310

    • Total Balance: –$10 000

    • Applied Amount: $2 000

    • Current Balance: –$8 000

  • Payment PY00000000000000000308

    • Total Balance: –$2 000

    • Applied Amount: $2 000

    • Current Balance: –$4 000

My Questions

  • Is this asymmetric behavior (blocking a direct “Apply Document → Receipt” but allowing a new “Receipt → Receipt” allocation) by design in Sage 300?

  • Or is this possibly a bug in the allocation logic?

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