• User Unable to send invoices directly to the Customer

    One of our clients are trying to send AR invoices directly to the customers through the system(Sage 300). The customer uses workstation and also the remote desktop to access the server. While trying to send the invoices, a error message pops up "Mail…
  • Deny Posting of Self-Generated Batches

    We have a client that wants to prevent all users from posting batches (GL, AP, AR) that they entered, but they also want all users to be able to post any batch entered by a different user. Could this be configured with Extender? Any other suggestions…
  • ADDING FIXED ASSETS PURCHASED EARLIER THAN OLDEST FISCAL PERIOD

    Hello everyone is it possible to change the oldest fiscal period on sage 300 to earlier date. I am trying to bring in assets that was purchased earlier than the date but it keep bringing issues about the fiscal period. I have asset purchased 6 years earlier…
  • Issues faced after upgrading from Sage 300 v 2022 t o v2024

    Hi just sharing some of the issues that we have faced. Problems with report formats. We have noticed errors in our FR. Have asked our service providers to look into it. Custom reports have errors ( perhaps its due to the fact that they were designed…
  • Linking a work station to my server

    Hello everyone, I am trying to link work station to my server on sage 300, I am already at odbc but I don't know the step to follow, can someone assist.
  • Minnesota Retail Delivery Fee

    Hello, Recently, Minnesota will be requiring a Retail Delivery Fee of $0.50 per order on orders in MN. Some additional documentation can be found here: https://knowledge.avalara.com/bundle/opc1717729686048/page/minnesota_retail_delivery_fee_July_01_2024…
  • ADMIN Account is locked out

    Our ADMIN account is locked out. We recently reset the password but one of the users who had access to it didn't know about the new password, so we think they may have locked it while attempting to use the old password. 1. We'd like to make sure we…
  • Web Screens Sage 300 2023/2024

    Hi Needed assitance on below few pointers Where are the Public and Private key of the certificate stored by default (which location)? Are the keys encrypted ? Can the private public key be some how stored in an external “HashiCorp Vault” which…
  • ROLES DETAILS

    I wanted to give a certain group to access leave reports only but in the role details the reports are combined. I cannot assign a specific report to be accessed by the certain group.
  • Sage Web Screen Refuses to Display Application Icons

    Hello All, I have Sage 300 2024 Webscreen deployed, however the icons refuses to display. I have done the following action from my research; 1. Given full control to IIS users to Web folder under IIS 2. Have activated nternet Information Services…
  • Problem with Finance Reporting (Sage300 / Microsoft Excel)

    Hi, I'm not sure how to ask this, but basically we're having some problems with Sage300 on one of our TS that we don't have on the 2 other terminal server. Basically our users are clicking on "Éditeur d'état financier" (french for Financial statement…
  • Export select criteria not working

    When doing any export, that works fine, However when I try and use the Select criteria option the option to select anything is empty and i get the following message - "Navigation to webpage was cancelled" / I did not know that this was trying to even…
  • I have this error for sage 300 people ESS users. What's not configured well?

  • AR control accounts and restricting the use of that GL control account by AR

    Hello, I hope I can explain this clearly. I know about control accounts and setting up a GL account to only allow entries to be made by the accounts receivable module to that gl account. Which is great to prevent people from manually posting things…
  • Bulk Zero Out Shipped Quantities

    Is there a way to bulk zero out shipped quantities in Sage 300? We have the TaiRox productivity suite and while we can bulk complete orders, there doesn't seem to be an option to zero out shipped quantities.
  • Event Viewer Error

    Just wondering if anyone has come across the following application error in event viewer. System Registry Error. The operating system reported "The system cannot find the file specified. " on attempting to create or open the ACCPAC International, Inc…
  • Item No. with two different rates

    Hello, I started a new role recently and was tasked with untangling a pricing issue. The item I am trying to update is 8 - it is showing two different rates for different products. Both are outdated and need to be adjusted. When I go to to the…
  • Optional field multiple values

    Is there any way to have one optional field allow for multiple values. Ie an optional field in A/R Customers named 'additionalPhoneNumber' and for the customer we could have multiple ' additionalPhoneNumber' defined.
  • Sage300 Virtual Process Flow for WebScreen

    Anybody know how Virtual Process Flow work on WebScreen?
  • Error "AR68ARRD: Critical Error: [1212] invalid working directory path." sage 300 v2023 (Account code change)

    Getting this error (AR68ARRD: Critical Error: [1212] invalid working directory path.) when trying to run Account code change. Tried reinstalling still not working.
  • Tax group not showing on the list when I am creating a vendor group

    Any help, I added 1 tax group on A/P before create a vendor group but I got and error at the end said the tax group xxxx is not defined in tax services. But I go to the tax services / tax groups to check and is there. I don't not whats the problem. T…
  • Scheduling Capabilities in Sage

    Does anyone know how to create a production schedule in Sage?
  • UQIcon.dll error

    Hi, When launching Sage 300 (v20024), this error pops up. and when click on Item Inquiry in Ops Inquiry, this pops up: (S1VMH2022 is the server name). We have 3 companies on the same server, other two (test comanies) works perfectly fine,…
  • URGENT (Error: program file problem cannot find program file)

    Hi all, When I login to Sage 300 ERP and click any icon inside, it will prompt the error message as below. May I know how to solve this problem? Many thanks.
  • negative inventory

    Hello, even though the system is set to NOT allow negative inventory in the options I have items that have negative inventory which i can't adjust for?