• Copying images or snippets from Sage to excel not working

    Hi, I could not able to copy any images or words from sage to any documents or other way round. Can you guide me if there is an issues on setting ? Thanks, Pritam
  • Sage 300 2016 - Report Creation using Excel File in GL>Eng Folder

    Hello, I was trying to create the premade excel file from GL>ENG folder to create Income statement but it does not create. Is there anyone can help regarding this issue. Thanks
  • AR Credit notes not printing on statements

    We print our statements out of Frameworks. AR Credit notes will reflect in the balance but will not print any sign of it on the statement. Debit notes do print on the statement. Why is this and how can i fix it or can it be fixed. I have put in a ticket…
  • Sage Billing & Payments Customers

    We are unable to print statements for a few of our customers. After exhaustive research, the only thing I've been able to find that they have in common is they are accounts that were originally set up as "Sage Billing and Payment Customers." Can anyone…
  • CUSTOMER STATEMENTS

    Why is it impossible to print statement of accounts reports in SAGE 300 simultaneously across a number of workstations? When one of the users in a given workstation tries to print a report and their is another user who has opened this module, the error…
  • AP Check printing with missing alpha text.

    AP Check printing with missing alpha text. Noticed after upgrades to 2023PU1 and 2024PU1.
  • Is there a way to determine what check form was used for a specific payroll run

    We have a customer that says their ssn's are mased on top but not on the bottom check stub. We have several versions of the payroll check forms due to different requirements. Is there a way to know which form they actually used? I can see thier default…
  • Foreign currency translation report

    Hi, I'm new to SAGE, is there any function to navigate the foreign currency translation report?
  • Check stub with too many invoices

    It's been about 10 years since I've used Sage products and I just started a new job using Sage 300 Premium 2022. I'm having a difficult time printing checks when some of the checks are paying enough invoices that the check stub prints on another page…
  • Check register is showing a reversed check as missing

    We have a client who posted a check for March 15 and then reversed the same check for March 15. When we run the check register for March 15 - March 15 for all reconciliation statuses, it says that check is missing. They want to see it as reversed. Is…
  • Aatrix 941-X

    We need to file one, possibly two (more than likely two) revised 941's for a payroll error (voided and reentered in two different accounting periods) that messed with the 941's. I know the W-2's and W3 is correct. However, Aatrix states to only use…
  • Emailing 1000's of invoices out or Sage in error

    I had a customer that wanted to email out invoice in Sage 300 but before she selected the range of invoices, she selected delivery method of customer and clicked print. OOOHHH NNNOOO!! Panic!!. over 4000 invoices were going to either be printed or emailed…
  • Print file selection window size

    The dialog box size has changed, how can it be changed back to the normal size?
  • HOW TO GENERATE A PREVIOUS BANK RECONCILIATION REPORT?

    Good day community, I am trying to retrieve a bank reconciliation report as of November 31, 2023. I am in January 2024 and I am unable to go back to that specific date (November 31, 2023) Is there an alternative way to retrieve this report? My error…
  • List of Open Batches VIA WEB API

    Hi Is it possible to get a list of Open AR Invoice Batches via WEB API\ Or provide an endpoint through which we can query to find list of open AR Invoices batches in Sage 300 Regards
  • Sage 300 2023 Print 1099

    It was my understanding that the Print 1099 screen went away and Sage is to use Aatrix now for 1099 processing. We have two sage servers for two different clients. The 2021 version uses Aatrix. We upgraded the other one to 2023 (previous version was pre…
  • sales tax report

    Hello. Does anyone know how to prevent A/R Summary Credit Notes from appearing on the sales tax report? The system assumes that these credit notes are sales-related but only the OE credit notes are sales related. We have a tax code that calculates no…
  • T4A Employee Invalid field index 108 in Payroll 7.30 (Latest Tax Table update

    After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…
  • What is This Number On Our Purchase Order?

    We have gone to the Crystal Reports and cannot for the life of us figure our what this number represents? It didn't change when I printed the PO (as in it would roll up one for each time printed), it also did not change when I added lines or modified…
  • Positive Pay file

    Can anyone let me know what report/file the use to send a check file to their bank for Positive Pay? The file needs to be in excel.
  • Problem with Running Payroll Reports and Aatrix Access

    When we attempt to run payroll reports in Sage 300 and access Aatrix to complete the process, we are encountering an "unknown publisher" error message: "Windows has blocked this software because it can't verify the publisher." The error dialog lists…
  • Getting this this error in sage 300 2023 trying to print

    ActiveX component can't create object
  • Sage 300 1099 aatrix tax filing missing last and first name

    When we got to file 1099's, the last and first name are missing from the W-2/1099 preparer list where you verify recipient taxpayer identification numbers. The error says "Recipient First and Last Name required." I have sage 300 2021 with the latest tax…
  • Payroll W-2 & AP 1099 year end updates for EOY 2023

    Are there product updates required to print 2023 1099s? There is a new payroll update released, Q42023. Is this the only one - theoretically - that will be required for printing W2's? Thanks in Advance!
  • printing Bonus paper checks after direct deposit ACH was already done

    I need to know how to be able to print paper Bonus checks in 2nd checks entry- when I enter the employee who was in payroll set up as Direct Deposit- but after I entered the info in 2nd check I went in and removed the Net Direct Deposit flag but still…