• Problem with Finance Reporting (Sage300 / Microsoft Excel)

    Hi, I'm not sure how to ask this, but basically we're having some problems with Sage300 on one of our TS that we don't have on the 2 other terminal server. Basically our users are clicking on "Éditeur d'état financier" (french for Financial statement…
  • Export select criteria not working

    When doing any export, that works fine, However when I try and use the Select criteria option the option to select anything is empty and i get the following message - "Navigation to webpage was cancelled" / I did not know that this was trying to even…
  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • Event Viewer Error

    Just wondering if anyone has come across the following application error in event viewer. System Registry Error. The operating system reported "The system cannot find the file specified. " on attempting to create or open the ACCPAC International, Inc…
  • Item No. with two different rates

    Hello, I started a new role recently and was tasked with untangling a pricing issue. The item I am trying to update is 8 - it is showing two different rates for different products. Both are outdated and need to be adjusted. When I go to to the…
  • Optional field multiple values

    Is there any way to have one optional field allow for multiple values. Ie an optional field in A/R Customers named 'additionalPhoneNumber' and for the customer we could have multiple ' additionalPhoneNumber' defined.
  • Tax group not showing on the list when I am creating a vendor group

    Any help, I added 1 tax group on A/P before create a vendor group but I got and error at the end said the tax group xxxx is not defined in tax services. But I go to the tax services / tax groups to check and is there. I don't not whats the problem. T…
  • UQIcon.dll error

    Hi, When launching Sage 300 (v20024), this error pops up. and when click on Item Inquiry in Ops Inquiry, this pops up: (S1VMH2022 is the server name). We have 3 companies on the same server, other two (test comanies) works perfectly fine,…
  • negative inventory

    Hello, even though the system is set to NOT allow negative inventory in the options I have items that have negative inventory which i can't adjust for?
  • Creating Divisions within our organization

    We need to create Divisions within our organization. Is anyone familiar with this?
  • canada WSCC Rate update for all employees

    Hello , i am trying to setup the WSCC rate for 2024 , i was able to create the 2024 rate under payroll setup >>WSCC codes Icon>>insert new row . now its done but couldnt figure out how to update the rate for all employees at once, only way i think…
  • Equipment Numbers

    Does the software accept 00 as first 2 digits of our equipment numbers? Our equipment numbers are formatted as follows: xx-xx-xx.
  • Windows Auth for Web login?

    Currently we use the desktop application of Sage 300 and users login via Windows Authentication. We want to utilize the Web application for out of office use, however the Web app only asks for the individuals users ID and password which most of us don…
  • Password ADMIN is incorrect when we update for first Database Setup

    We have install Sage 300 2024.0, and we have finish setup database Vault & Store. But when we do database setup, there pop up screen changes pass changed is required. When we type in Old Pass & New Pass, field Old Pass shown Password is incorrect, although…
  • Crystal report and excel

    How to enable Sage 300 to generate Crystal report and excel? Thank you
  • How to Disable Notes Popup in Sage300 A/P

    We do not use the Notes popup box that appears every time we look up a vendor. Is there a way to disable this popup box from appearing (either globally or by user)?
  • Setting up Gift Cards in Sage

    Hi Everyone, I'm looking at selling gift cards and was wondering how everyone has set this up in sage? Many Thanks
  • Excel Trying to open a connection to Sage no matter what spreadsheet is open

    Client is having an issue on one workstation where opening and Excel worksheet try's to connect with Sage 300 with some kind of add-on. Anybody seen this? What is it? What's causing this and how do we fix it? Dana
  • Sage 300 AOM - Support in a Browser other than IE

    Is it just me, am I missing something? The AOM XML does not open in anything but IE after downloading it to the file system. I have tried to get it to open in Chrome, Firefox, Edge only a blank page is rendered. I realize it has something to do with the…
  • Expired Subscription

    Customer got the following message in part when logging into Sage 300 2022 PU3 'Your Sage 300 subscription has expired'......... What would cause this? The server does have access to the internet. They checked the licenses and it shows expired 10…
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Migrating User Workstation Preferences to a New Computer

    I am assisting a colleague with configuring new workstations for employees who use Sage 300. Each employee has configured their existing workstation screens extensively, including column placement in the Order Entry window, custom Crystal Reports paths…
  • ODBC created by Sage 300 does not work.

    In Sage 300 2023 and 2024 the ODBC created automatically by Sage 300 does not work. As a result, when I use the server name in the database setup, I get an error. I solve this issue by deleting the ODBC using Driver18 for SQL Server and creating a new…
  • To set up ACH for Payroll

    Hello, How could I set up the ACH bank information for payroll direct deposit?
  • The program did not start on the remote computer(Sage on Remote Desktop Application)

    Hello. Could you please help me? I have a Windows server with Windows Server 2019. And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager). And all the users…