when loading any of the license manager, report manager or report viewer - 90% of the time i receive the error "launch error" subscript out of range. If i close that error and click and load the item again the error continues to show - i have to do this 3 - 5 times and then eventually the error goes away. One of them reported that if they closed sage, open excel first and then load sage and load the item again it fixes it - but I have tested it and that isn't reliable. Honestly its seems more like it is fixing itself by the fact that it takes them 5 min to do all that (close sage load excel load sage again) not that the actual act of doing those steps actually does anything. Has anyone got this error and know how to resolve. The client is moving way from BI becuase when they see that error all the time its like holding their breath to know if they can run financials that day or not as there never quite sure how many clicks or if it will even work today. Its notable that this is happening on a reasonably slow VM running Sage classic client. The normally use web client for all other activities.
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subscript out of range - loading Business Intelligence (license manager, report manager or report viewer)
