FR #value errors in Excel 64bit

Hi Sage Community!

Old machine, Excel and Office 32 bit. Run report, no issues. New machine, MS 365 64 bit run exact same report and get #value errors in every calculated field. The formula is simple column D minus column C. Suppress zeros also fails. Report executes without errors, except the result is filled with #value errors. Again, same report works in 32 bit. Same result if I "design" or "run" the report.

Is this a subtle setting in Excel that didn't transfer over? A rogue add-in. I was under the impression that Excel 64 bit now works with Financial Reporter.

What am I missing here?

Michael

Details:

New machine: Window11, Office 365 64 bit, Sage 300 ERP 2024 PU3.

Old machine: Windows 10. Office 2016 32 bit, Sage 300 ERP 2024 PU3.

Parents Reply Children
  • 0 in reply to krishneil

    I reached out to Sage directly to avoid the VAR getting in the middle. No resolution yet. I was asked to upgrade from 2024 PU3 to 2024 PU8 but that is a lot of work when there is no guarantee that this will actually work. As far as I know there is no documented issue with this that the upgrade will fix for sure. The previous hotfix was a single DLL file. I am thinking that I should be able to get a single DLL file to fix this. If 2024 is a supported version, upgrading should not be necessary at this time.