Hi Nicholle Anderson, Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

Best,

Mayla

Thank you Mayla-I have not heard any feedback from any one:-( 

 Nicholle Anderson, 

Hi @__,

Thanks for reaching out. It's important to note that recording a Payment or Receipt before an Invoice is issued is not considered an error. If you need to track these instances specifically, you would need a custom report tailored for this purpose. We can guide you on how to set up or request such a report if you're interested.

Warm Regards,
Mayla

If this helps please mark it as verified :)

 Nicholle Anderson, 

Hi @__,

Thanks for reaching out. It's important to note that recording a Payment or Receipt before an Invoice is issued is not considered an error. If you need to track these instances specifically, you would need a custom report tailored for this purpose. We can guide you on how to set up or request such a report if you're interested.

Warm Regards,
Mayla

If this helps please mark it as verified :)

Hey mayla,

Thank you so much for your response.  Actually, it is a big problem if the payment is in a month or year before the invoice was created.  I know there is an inquiry or report (I really think its an inquiry) that you can condition to find it, as support had helped me with this once before.  The person I had entering in some payments has made a huge mess I am trying to clean up without having to invoice by invoice and line item by line.