We are aware that some of you are encountering the error message "31354: The encryption key has changed since the last time..." when attempting to print 1099 NEC and 1099 MISC tax forms in the Payroll Module. Our team is actively working on a resolution for this issue.
We understand the inconvenience this causes, especially during this busy time of year, and we sincerely apologize for any disruption. Rest assured; we will post a new announcement as soon as a solution is available.
Thank you for your patience and understanding.
