Hello,
We’re facing an issue in the Accounts Receivable (AR) module related to shipment and invoice generation for a group of P/S/C orders.
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Multiple shipments were shipped and posted successfully.
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However, no invoices were generated for any of them.
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We cannot find the transactions in the invoice entry or commit/post screens.
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This affects a range of transaction numbers, not just one.
Example:
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0000433561 -
0000433562 -
... -
0000433579(full list shown in attached screenshot)
We checked the table tsoShipmentLog, and all affected records have:
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TranStatus = 3 -
TranType = 810
Example query result:
