Crystal Reports Error: 'Open Crystal Print Engine' After SAGE Upgrade

Hello,

We recently upgraded to SAGE and are encountering issues with some Crystal Reports. For example, when previewing the standard Bank Activity report, we get the error shown in the attached photo:

'Open Crystal Print Engine...', and the report fails to open. 

However, running the same report on the remote connection works without any issues.

I came across some articles in the community mentioning similar issues, with potential causes linked to Windows settings or missing DLLs.

Does anyone have insights into what might be causing this?

Thank you so much in advance for your help!

Maru