Reports from processing vouchers

We are pushing out new laptops with Windows 11 on them. I have given one to our main person that prints the checks for the vouchers. She had a Windows 11 machine previously and everything worked correctly. On the new machine when she prints the voucher report, it does not separate the vouchers on different pages like it did before. I have verified that it is using the same Crystal Report template that the other machine used. I have uninstalled/reinstalled but it keeps leaving all the vouchers together. Does anyone have any suggestions?