• Receiver #s

    In the Purchase Order \ Activities \ Receipt of Goods \ Process Receipt of Goods, does anyone know how to cancel a Receiver# that was issued in error. Any insight would be helpful. Thanks
  • Credit Memo

    When entering a credit memo from a vendor and posting it; it makes the amount we owe the vendor more instead of less. Has anyone else experienced this?
  • inventory

    I'm trying to close lines on a open purchase order and it says I can't. I tried using the Receipt of Invoice and it will not pull over that purchase order. Does anyone have any ideas?
  • We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks

    We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks
  • GL Statistical Accounts

    1. How do we clear GL statistical accounts in Sage 500 at yearend 2. Can we use GL statistical accounts in Sage 500 for budgets
  • Report for Unapplied Payments before posting cash receipts?

    Before posting a cash receipts batch, is there a report or something that will show whether any of the payments within the batch are going to be unapplied? When I register/post the receipts, there's a AR Check Register report that has an unapplied amount…
  • Recording bank drafts

    We are performing bank reconciliations for our client. The client is recording bank drafts by writing "dummy checks," as they call them. Is there another way to record the bank drafts so that they will still show up as an item to clear in the bank reconciliation…
  • Renumber Sales Orders. Shipments, Invoices and Purchase Orders

    Is there an official way of renumber Sales Orders, Shipments, Invoices and PO? None of the screen have the A --> B icon available. A client of mine had their systems compromised by ransomware and they are manually re-entering all the documents. The…
  • Sage Error

    I have a Sage user who is getting the following error While trying to process vouchers - any idea what the issue is and how do I fix it? Thanks, Adrienne
  • enter purchase order error 9 at frmPurchOrd in Procedure LECheckrequiredData Subscript out of range

    Can't find anyone else who has reported this issue in Sage City or in the SageKB. Thank you.
  • Attach Memo to Journal Entry

    We noticed the ability to attach a memo to a Journal Entry (GL>Process Journal Transaction) but once you post the JE, there is no way to view the file attached to the memo. I noticed there is a report under Common Information > Memo List but it doesn…
  • Is there a way to do mass write offs?

    We've got thousands of invoices in our system that are aged beyond any reasonable collections timeframe (dating all the way back to 2003), so we need to get them written off. Is there a way to do a massive write off or do these have to be done one by…
  • error on Commit shipment

    HI, we are from time to time getting this error in Edit Shipments trying to Commit the shipment. We have tried giving Supervisory rights to Edit shipment which hasn't helped the user. If i go in (sysadmin rights) i can sometimes commit the shipment. Does…
  • Generate SO from quote - unit price greyed out

    Does anyone know why when you create a Quote then generate SO from that quote the Unit Price field is not editable on the SO?
  • How Can I Apply an Unapplied Payment?

    In Sage 500 ERP - I'm looking at AR Payments and discovered we have some unapplied payments. I'm not sure how to apply them to an invoice. For example, we have $25 unapplied under one customer, when it really should have been applied to a different customer…
  • How to find a lost un posted invoice that I lost and can no longer find

    Hello everyone, i was working on invoicing yesterday and i lost one of my biggest invoice and didn’t get to register/post it and now I can’t find it this is what I did. I went to Invoices and made a batch with all of the invoices then clicked on enter…
  • Not Able To Fully Pick All Lines

    Hi, I'm not able to fully pick all the lines in DCSC Create pick list. They only when I select Out of Stocks Picks and it says Available to Ship 0. Has anybody ever had this issue?
  • Who Committed the shipment?

    Does anyone know of a way to show who committed a shipment? From what I am seeing, when the shipment gets 'committed' the status changes to say 'Committed', then after the batch gets posted (normally 4x a day) the status changes to 'Posted'. Is there…
  • Can I delete an AP Batch that has vouchers attached?

    We are using Sage 500 2018 v7.90.0.0. It seems we could do this with our previous version of Sage, but now, we cannot. The batch appears to delete, but it does not. It doesn't give an error, but when you view the batches in the system, it is still there…
  • anyone seen this error posting Phys Inventory batch?

    Even after closing out MAS and reopen and try to post again we get the same error.
  • Cash account locked by another user

    All users are unable to process checks - same error returned "Cash Account Locked by Another User" - how do we reset? unlock? figure out which user?
  • Cost Tiers

    We have cost tiers will zero quantity that have small balances in material costs. What is the best way to zero out these balances?
  • AP invoice closed out, but still has a value in the Balance field.

    Has anyone ever seen an invoice that was paid/closed, but still has a balance? we have a weird situation with an AP voucher that was paid via wire(manual payment). On the payment side (via insight query), everything looks fine. it's applied to multiple…
  • Payment List Generation does not pick the values

    When Generating the Payment list for a specific supplier, the 8 invoices are picked but with 0 Value, All invoice are stil, open and hold indicator is BLANK. How do i get the invoice to populate on the payment list?
  • A/P

    I am new to Sage 500 - How can I find the G/L distribution on a previously paid A/P invoice?