• Information about transaction under accounts and related documents

    Hello, I am trying to get data about transactions made per account between dates and get information about related documents with transactions. Payable and receivable. So I need Purchase Orders and Sales Orders documents etc. What I know / discovered…
  • Allowances/discounts on orders

    Hello - two of our fully integrated customers send allowances/discounts on their orders when they send them via SPS, once the orders hit Sage 500, I can see the allowance/discount percent and amount at a line level, however, for whatever reason, I have…
  • We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks

    We are seeing this error running Sage ERP MAS500 v7.40, "Credit card vault operation failed. Response: FAILURE". Needing a resolution asap. Thanks
  • Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • History and Upgrade Suggestions

    Here are a few friendly suggestions that you might want to park in the back of your minds that could help out with some yearly maintenance and upgrading. These are not day-to-day type things but can help out over time. There is a table in the system…
  • Error 5 in frmPeriodEnd AP close out.

    Attempting to close out company P (first time) and receiving the subject message. Tracer messages: 13:48:59(5652836 - 46059448)-****** ENTER InvokeTask :Task ID - 67895298 13:48:59(41 - 46059489)-"Process Period End" - Task Flags, EFW_TF_AUTOLOADUI…
  • Importing purchase requistion details from an external csv file into the grid field

    Newbie here. I am entering items details manually into the different fields of a purchase requisition. I have a csv file with data from an MSC shopping cart. How do I transfer this data into the Purchase requisition grid without copy and pasting field…
  • Form resizing cause fields to move

    We're seeing odd behavior for Timesheet Entry (Lines) when the form is resized. This is the form normally: But when resized, the Earn Code and Multiplier fields jump to random spots on the form, like this: There are no customizations on this form…
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • Is there a way to do mass write offs?

    We've got thousands of invoices in our system that are aged beyond any reasonable collections timeframe (dating all the way back to 2003), so we need to get them written off. Is there a way to do a massive write off or do these have to be done one by…
  • How to find a lost un posted invoice that I lost and can no longer find

    Hello everyone, i was working on invoicing yesterday and i lost one of my biggest invoice and didn’t get to register/post it and now I can’t find it this is what I did. I went to Invoices and made a batch with all of the invoices then clicked on enter…
  • Does anyone have consultant recommendations for assisting in upgrading Sage 500 ERP from 2013 7.5 to a more modern version?

    Does anyone who has successfully updated Sage 500 ERP have any consultant or consulting company recommendations? We are currently on Sage 500 ERP 2013 7.50.30 and I have never upgraded the system. We have a reseller who we'll request a quote from, but…
  • Sage 500 ERP 2013 Update Version Listing with Release Notes & Bug Fixes Available?

    Hello, Does anyone have a listing of the monthly updates completed for the Sage 500 ERP 2013 edition once released in November 2012? I'm not having any luck finding information on this retired version and we are compiling update benefits as we are…
  • Sales Order Acknowledgement Automation

    New to the Sage 500 ERP world... so bare with me here Currently when a sales order is created it goes into an unacknowledged status... At the end of the day, someone manually goes to Sales Orders>Print/Acknowledge Sales Orders and just runs a saved…
  • Need to find consultants to teach us how to use Sage 500 purchasing module properly - Located in Irvine, California area.

    We recently acquire a UK company that runs Sage 500. We found out that there is not a lot of knowledge in the organization there about the purchasing module and we also have been tasked to learn that function. Therefore we have a need to find a good consultant…
  • Attaching Invoices to blast emails/mail merge

    I'm new to using Sage 500. I've got a number of past due invoices to send out (talking hundreds). It would be helpful and more efficient if I could do a blast email via mail merge or another method. Is there a way to attach invoices from Sage to a blast…
  • Who Committed the shipment?

    Does anyone know of a way to show who committed a shipment? From what I am seeing, when the shipment gets 'committed' the status changes to say 'Committed', then after the batch gets posted (normally 4x a day) the status changes to 'Posted'. Is there…
  • cannot create case on sage portal

    I am sure i have an account on sage portal to create case but when i do forget password to reset my credentials i am not receiving email to do so.
  • Split Commission Invoice in vdvInvoice

    Hello! I am noticing that invoices with a split commission are not showing up for the secondary salesperson in vdvInvoice. Has this been an issue for anyone else?
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • Looking for an ERP Support Manager based in NH

    Hi Folks, We're in the need for an ERP Support Manager based in NH for MAS500 and a WMS application. If you are or know of such a person, feel free to reach out and I can provide more information.
  • SAGE 500 GL Posting restrictions

    FormerMember
    FormerMember
    We do not have a way to restrict a user from creating and posting a journal entry in the GL. Our IT department tells us it isn't possible. How is everyone else dealing with this in Sage 500?
  • how do I know when a sales order is fulfilled and ready to invoice

    FormerMember
    FormerMember
    I am using MAS500 and I am handling many spare parts orders. Most of the parts I need to order from my vendors and will wait for them to be received. How do I know when the parts are received and a sales order is ready to invoice?
  • Email Variables

    We want to customize our statement emails to include customer name, code, etc. Can Document Transmittal accept variables? if so, is there a list of variables? Thanks Joe
  • Does MRP Generation look at Purchase order tables?

    When MRP Generation is running, does it look at the open PO's, what does it look at? Does it look at Header or Detail line tables? Or does it go by the PO Log? Reason for asking is that I see a lot of entries in the PO Log that are not in the Header/Detail…