Skip to content
Community Hub
  • Community Support
  • Site Help
  • Cancel
  • User
  • Site
  • Search
  • User

x Want to ask a question or reply? Click here to join the group.
Sage 50 US
  • United States

Sage 50 US

Welcome to the Sage 50 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Sage 50 US Support and Insights
  • Forums
  • Blog
  • Videos
  • Members
  • Resources
  • More
  • Cancel
  • Ask a question
  • Tags
  • Subscribe by email
  • More
  • Cancel
  • Non-routine transactions in Sage 50 US - Issuing Refunds to Customers

    Non-routine transactions in Sage 50 US - Issuing Refunds to Customers

    StephenC
    StephenC

    In this post, the second installment in my series on non-routine transactions, I’ll explain how to issue a refund check to a customer. If you read my previous post on recording a refund from a vendor, you’ll notice that the two processes mirror each other closely. In this example, I’m assuming the customer already has an open credit on their account, and that is the reason for the refund.

    This is a two…

    • Jun 29, 2018
  • Special offer . . . dive deeper into your Sage 50—U.S. Edition solution this summer.

    Special offer . . . dive deeper into your Sage 50—U.S. Edition solution this summer.

    JenFen
    JenFen

    You already own great business software—but are you truly taking advantage of all it has to offer? Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 20% discount.1

    Training: more than just convenient, it’s cost effective

    Whether you’re a seasoned user or just getting started, there’s a class to help make your job easier and ensure you’re fully utilizing…

    • Jun 1, 2018
  • Important Information - Potential Security Risk

    Important Information - Potential Security Risk

    Michelle L.
    Michelle L.

    Sage has recently become aware of a potential security vulnerability relating to the Keyhelp.ocx file used by the Pervasive System Analyzer, a third-party utility. The Pervasive System Analyzer is present after installing Sage 50. You can remove the Keyhelp.ocx file by following the steps in the Resolution section in KB 90862. Removing the Keyhelp.ocx file will resolve the potential vulnerability.

    Important: If this vulnerability…

    • May 16, 2018
  • Announcing the May 2018 Sage 50 Payroll Solutions Update

    Announcing the May 2018 Sage 50 Payroll Solutions Update

    Michelle L.
    Michelle L.

    What's new

    State and Local Tax Changes

    1. Colorado State Income Tax: the 2018 withholding rates and wage base limits changed.
    2. Idaho State Income Tax: the 2018 withholding rates and wage base limits changed.
    3. Utah State Income Tax: the 2018 withholding rates and wage base limits changed.

    Making Sure That Your Tax Update is Applied 

    The version for this tax update is 20180501 for release 2018. Follow these steps to make…

    • May 10, 2018
  • Non-routine transactions in Sage 50 US - Refunds From Vendors

    Non-routine transactions in Sage 50 US - Refunds From Vendors

    StephenC
    StephenC

    I’m going to do a series of blog posts on non-routine transactions. We all run into them from time to time. Just when you start feeling like you really know your way around Sage 50 something like this will pop up. It could be a bounced check from a customer; or the opposite problem, an over-payment from a customer; or any number of things including this post’s topic - a refund from a vendor. These are all a normal part…

    • May 4, 2018
  • Managing Stored Card Data Just Got Easier using Account Updater 2.0 from Paya

    Managing Stored Card Data Just Got Easier using Account Updater 2.0 from Paya

    Sage Team Member
    Sage Team Member

    Lost sales, payment declines, and service interruptions can be extremely costly for your business!

    Paya, our preferred full-service payment provider, has created Account Updater, a simple, cost-effective solution for keeping consumer payment information up-to-date so you keep getting paid faster.

    Account Updater 2.0 is integrated with Sage 50 and is great for companies that offer memberships such as gyms and spas, recurring…

    • Apr 18, 2018
  • Little button, big results. PayPal Invoice Payments now available on Sage 50!

    Little button, big results. PayPal Invoice Payments now available on Sage 50!

    Sage Team Member
    Sage Team Member

    It's a little button, but it certainly yields big results. HUGE Results for your business. I mean who doesn't like getting paid-- especially for services or work that you have rendered. 

    Did you know PayPal is used by 210 million people across the globe? We at Sage are excited about this partnership... Invoice Payments using PayPal is an easy, convenient, secure way to allow your customers to pay you.

    Sage has…

    • Apr 5, 2018
  • What's New in Sage 50cloud - U.S. Edition 2018.2

    What's New in Sage 50cloud - U.S. Edition 2018.2

    Michelle L.
    Michelle L.

    The 2018.2 release delivers to you and your business new and innovative features to aid you in making your business life easier! All features in this release pertain to on plan cloud customers, while the first two features listed below pertain to both on plan cloud and traditional customers.

    Sage 50cloud is a hybrid-cloud product that includes features to allow you to access and enter data while working remotely. Sage…

    • Mar 5, 2018
  • Need help with Invoicing Payments? Here are some tips to ensure you get paid faster

    Need help with Invoicing Payments? Here are some tips to ensure you get paid faster

    Sage Team Member
    Sage Team Member

    Need help with Invoicing Payments? Here are some tips to ensure you get paid faster!

    What is Invoicing Payments:

    The Invoicing Payments functionality has been enhanced to allow you the freedom and flexibility to choose from additional payment providers. e-Invoicing will support the current Click to Pay option by Paya, formerly known as Sage Payment Solutions (SPS).

    Here are the high-level benefits of Invoicing Payments…

    • Mar 1, 2018
  • Getting Started with Sage Business Cloud Payments – Invoicing Payments

    Getting Started with Sage Business Cloud Payments – Invoicing Payments

    Sage Team Member
    Sage Team Member

    Sage Business Cloud Payments has partnered with 3 payment providers: Stripe, Paya, the new name for Sage Payments Solutions and PayPal (launching -early April).

    Follow the simple steps below to get started taking payments from your customers using our 2 of our 3 payment provider partners.

    Invoicing Payments with Stripe and Paya:  

    Within your Sage 50 software, click on the Services tab, select e-Invoicing:

    The e-Invoicing…

    • Mar 1, 2018
  • Important Information for Sage 50 - U.S. Edition Folder Permissions

    Important Information for Sage 50 - U.S. Edition Folder Permissions

    Michelle L.
    Michelle L.

    All Windows 7/Windows Server 2008 R2 Users for all versions of Sage 50 US through 2018.2 (expected to release March 2018):

    During the installation process, users of Windows 7 and Windows Server 2008 R2 had permissions applied to some installation folders that have now been identified as posing a potential security risk. We have created a utility, which must be run on all Windows 7/Windows Server 2008 R2 computers with Sage…

    • Feb 16, 2018
  • Never lose a receipt again with the Sage Capture app

    Never lose a receipt again with the Sage Capture app

    KristoferK
    KristoferK

    Sage Capture is a mobile app providing you with a fast and simple way to record your business transactions from anywhere without the worry of keeping track of paper receipts. It is included as a feature of your Sage 50c product.

    With the Sage 50c Capture app for Sage 50cloud (also known as Sage 50c to existing customers), you can easily snap pictures of your invoices, receipts, and other documentation with your mobile…

    • Feb 7, 2018
  • Is it the End of the Year or the Start of a New Year?

    Is it the End of the Year or the Start of a New Year?

    Michelle L.
    Michelle L.

    Whichever way you see the transition of one year to the next, there is one thing that is for certain, there is a lot to do. If you are a business owner, this time of year can bring a mix of excitement and trepidation. 

    Excitement with the plans that you have to grow your business, win the next customer or create the next amazing product. Getting all the preparation and planning done. But the flip side is you have to close…

    • Jan 15, 2018
  • Sage Intelligence Updates and Availability of Sage Capture for Android

    Sage Intelligence Updates and Availability of Sage Capture for Android

    Michelle L.
    Michelle L.

    We have made changes to Sage 50c Intelligence! The changes include the following:

    Fresh new User Interface

    A fresh new look and feel that's easier to navigate and allows you to easily structure your reports to suit your unique business needs. Highlights include:

    • A clear distinction between the Standard Reports and your customized “My Reports”.
    • Reports are now in a tile format, making them easier…

    • Jan 15, 2018
  • Getting help from Customer Services

    Getting help from Customer Services

    Roni W.
    Roni W.

    About courtesy call back or virtual queueing
    You spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently asked questions and some helpful tips for using the feature:

    1. When will you get your call back?
      If you enter your call-back information, we call you back within…
    • Dec 15, 2017
  • Sage 50’s 1099 Vendor Report - It's not just for January anymore

    Sage 50’s 1099 Vendor Report - It's not just for January anymore

    StephenC
    StephenC

    The end of the year is rapidly approaching. If you'll have to issue 1099s, now is a good time to make sure you have everything in order. Sage 50's 1099 Vendor Report is a good tool to help you with that task. To view the report, go to the Reports & Forms menu and choose Accounts Payable. 1099 Vendor Report will be at or near the top of the list of reports.

    The standard report will list all current year payments…

    • Nov 30, 2017
  • Year-end Prep: Join us for Sage 50—U.S. Edition Study Hall

    Year-end Prep: Join us for Sage 50—U.S. Edition Study Hall

    NOhaya
    NOhaya

    NOTE (11/20/17): The Sage 50—U.S. Study Hall sessions for 2017 are over, but you can view the recording online in the video library.

    Need a little extra help getting ready for year-end…who doesn’t?! That’s why we’ve enlisted the help of our in-house Sage 50—U.S. Edition experts! Join Sage pros for mini “prep sessions” on a variety of topics designed to help you get ready to close the books. These informal discussions…

    • Oct 26, 2017
  • What's New in Sage 50 - U.S. Edition 2018.1

    What's New in Sage 50 - U.S. Edition 2018.1

    KathleenF
    KathleenF

    We have begun to deliver Sage 50 - U.S. Edition 2018.1 to all of our on-plan customers. This update contains new and exciting features for our Sage 50c customers!

    Sage 50c is a hybrid-cloud product that includes features to allow you to access and enter data while working remotely. Sage Drive enables you to access data shared with you by another Sage 50c user remotely without having to use Remote Access. Office 365 Synchronization…

    • Oct 24, 2017
  • The 5th Key Benefit of O365: Amazing O365 software to boost productivity!

    The 5th Key Benefit of O365: Amazing O365 software to boost productivity!

    Erzsi_I
    Erzsi_I

    https://youtu.be/nOeUHltcOcU

    Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

    See our previous posts on why businesses are buying O365  plus :

    • the 1st Key Benefit of O365: Reduced Risk! 
    • The 2nd Key Benefit of O365: Use on Mobile Devices!
    • The 3rd Key Benefit of O365: Shift the IT burden to Microsoft!
    • The 4th Key Benefit of O365: Future proof with predictable costs
    …
    • Sep 25, 2017
  • The 4th Key Benefit of O365: Future proof with predictable costs

    The 4th Key Benefit of O365: Future proof with predictable costs

    Erzsi_I
    Erzsi_I

     Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

    See our previous posts on why businesses are buying O365 

    • the 1st Key Benefit of O365: Reduced Risk! 
    • The The 2nd Key Benefit of O365: Use on Mobile Devices!
    • The The 3rd Key Benefit of O365: Shift the IT burden to Microsoft!
    The 4th key benefit is that Office 365 is Future proof with predictable costs  

    a) The New…

    • Sep 21, 2017
  • The 3rd Key Benefit of O365: Shift the IT burden to Microsoft!

    The 3rd Key Benefit of O365: Shift the IT burden to Microsoft!

    Erzsi_I
    Erzsi_I

     https://youtu.be/ZysVnKxl6Rc

    Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

    See our previous posts on why businesses are buying O365 plus :

    • the 1st Key Benefit of O365: Reduced Risk! 
    • The The 2nd Key Benefit of O365: Use on Mobile Devices!
     For the 3rd Key Benefit of Office 365 we have…Shift the burden to Microsoft!  a) Simplify IT
    • Remove on premise exchange…
    • Sep 18, 2017
  • The 2nd Key Benefit of O365: Use on Mobile Devices!

    The 2nd Key Benefit of O365: Use on Mobile Devices!

    Erzsi_I
    Erzsi_I

     https://youtu.be/ZmUu41-vsVs

    Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

    See our previous posts on why businesses are buying O365  and the 1st Key Benefit of O365: Reduced Risk! 

    For the 2nd Key Benefit of Office 365 we have… Use on mobile devices!
    • 24/7 access to email and O365 from anywhere.
    • Join Skype meetings on your mobile device anywhere anytime.
    • Need…
    • Sep 14, 2017
  • The 1st Key Benefit of O365: Reduced Risk!

    The 1st Key Benefit of O365: Reduced Risk!

    Erzsi_I
    Erzsi_I

     https://youtu.be/IoyCGEc3HNk

    Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

    The 1st Key Benefit of O365: Reduce Risk of email downtime and data loss
    • Why is it important to reduce downtime?
      • Email is the lifeblood of a small business. When it goes down this can be catastrophic and can bring a business to its knees…..
      • Unable to see orders, revenue loss…
    • Sep 11, 2017
  • Announcing enhancements to your Sage Contact

    Announcing enhancements to your Sage Contact

    KathleenF
    KathleenF

    We are proud to announce some new features to your Sage Contact. Sage Contact sits in Mail in Office 365 or desktop Outlook and displays information about the current Outlook contact. It lets you perform a range of tasks. For example, you can update contact information, or support credit control activities. More information about Sage Contact and other features of 50c can be found here. There are several new features…

    • Sep 7, 2017
  • Why are businesses buying O365?

    Why are businesses buying O365?

    Erzsi_I
    Erzsi_I

    https://youtu.be/cGoPP0fJsAw

    Sage has partnered with Microsoft to integrate Office 365 into Sage 50c, a new toolkit for small business!

     

    What is O365?
    • Office 365 in simple terms is a package of programs and services all in one place, hosted in the cloud.
    • These products and services are like Lego blocks which are all interlinked!

     

    Find out why Sage is promoting Microsoft's product: Office 365. Take Advantage of…

    • Sep 6, 2017
<>
Sage
Africa & Middle East Canada France Portugal Spain United Kingdom & Ireland United States Global Solutions
  • facebook
  • instagram
  • linkedin
  • youtube
COMMUNITY
  • Site help
  • Site map
COMPANY
  • Overview
  • About us
  • Careers
  • News
  • Sage events
  • Investors
  • Sage Foundation
PARTNERS
  • Sage Partner Program
  • Partner Hub
  • Developers & ISVs
  • Sage Marketplace
SUPPORT & TRAINING
  • Contact Support
  • Sage Knowledgebase
  • Sage University
  • Sage Advice Blog
  • © Sage Group plc 2024
  • Privacy
  • Cookies
  • Community guidelines
  • General data protection regulation

*Community Hub is the new name for Sage City