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SAGE 50

CHRISTY MOSS
Suggested
Posted By

Last two days anything I try to put into the system says "account number used in this journal can not be found" then "error happened in (journal entry) on this date and with this reference. 

I have try everything i know of. 

Parents
  • 0
    Suggested

    Run a backup.  Go into Help/Support Utilities/integrity Checks. 

    -check Journal Balances and hit Ok.

    -Go back in and check the G/L Balances and hit OK.

    -Go back in and check the Chart of Accounts/Journal Data sync test and hit OK.  

    Make note of any transactions that may show in the test.  Delete and re-enter the transaction.  Let me know if you need any help troubleshooting it.  [email protected] 

Reply
  • 0
    Suggested

    Run a backup.  Go into Help/Support Utilities/integrity Checks. 

    -check Journal Balances and hit Ok.

    -Go back in and check the G/L Balances and hit OK.

    -Go back in and check the Chart of Accounts/Journal Data sync test and hit OK.  

    Make note of any transactions that may show in the test.  Delete and re-enter the transaction.  Let me know if you need any help troubleshooting it.  [email protected] 

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