Have you checked to see if prior months are still reconciled? You may need to go back farther to find the source of the problem.

Steve Collins
IQ Accounting Solutions LLC
Certified Sage 50/Peachtree Consultant – providing personalized Sage 50 support and training, no contract required.
918-851-9713 (Office hours Monday – Friday 8am – 5pm Central Time)
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The past months are good.

I did have to redo April.

You could try running Data Verification to see if that fixes it. I recommend running it at the server. And all other users must be out of Sage 50. Instructions to run Data Verification are at How to run Data Verification.

If that doesn't solve the problem, compare the cleared checks and cleared deposits amounts in the upper left corner of the reconciliation with the corresponding amounts on your bank statement. That can help narrow down the problem.

If a transaction is present in Sage 50 but missing from the reconciliation, delete and re-enter it. But keep in mind that if a customer payment was part of a cleared deposit, and you delete and re-enter that payment (cash receipt), you will need to unclear the deposit, save the reconciliation, then go back into the reconciliation and reclear the deposit.

You could try running Data Verification to see if that fixes it. I recommend running it at the server. And all other users must be out of Sage 50. Instructions to run Data Verification are at How to run Data Verification.

If that doesn't solve the problem, compare the cleared checks and cleared deposits amounts in the upper left corner of the reconciliation with the corresponding amounts on your bank statement. That can help narrow down the problem.

If a transaction is present in Sage 50 but missing from the reconciliation, delete and re-enter it. But keep in mind that if a customer payment was part of a cleared deposit, and you delete and re-enter that payment (cash receipt), you will need to unclear the deposit, save the reconciliation, then go back into the reconciliation and reclear the deposit.