I will chime in my frustration over this as well.  I just switched over to the cloud and now the font is so teeny tiny! My Windows is up to date.  In display settings I changed the text size and eventually that worked, however now everything else has such a larger font than needed.  Also when I close out for the day and reopen, even though the text size setting did not change, Sage is back to being teeny tiny.  It's really unacceptable.  I almost would rather go back to the desktop version.

I will chime in my frustration over this as well.  I just switched over to the cloud and now the font is so teeny tiny! My Windows is up to date.  In display settings I changed the text size and eventually that worked, however now everything else has such a larger font than needed.  Also when I close out for the day and reopen, even though the text size setting did not change, Sage is back to being teeny tiny.  It's really unacceptable.  I almost would rather go back to the desktop version.

Everyone's experience will be different but I want to say good luck with Cloud.

We changed it since Mar 2026. So much problems, and since 8/5/2026, we are not able to use at all.

Sage Support is now even worse because they don't handle cloud, there is 3rd party Cloud team handle any problems related to cloud like this resolution issue. And you cannot talk to Cloud team directly, you cannot see or hear any progress of status.

This morning they closed my ticket for Opening Sage problem. "Client is able to get into Sage 50. Resolved". They never contact me to confirm, and still not even working. I open the new ticket now and see how it goes again. I am seriously thinking to go back to desktop version now. If possible change to something else (unfortunately this is not my option).

There are alternative cloud hosting options that provide the same benefits as Sage Cloud but you retain control of the software and hosting server.  The screen resolution would not be an issue since the program does not get launched as an App via the Azure server Sage uses.  If you want to see what that would look like reach out and I would be happy to share my screen and discuss some of the differences and also advantages.  [email protected] 

I wanted to update everyone on the Windows App Scaling issue.  Don't laugh, but I finally resorted to Chatgpt.  After trying several things, Chatgpt was able to help me find a working solution.

Open the Windows App.  Click the Windows App Icon at the very top left hand corner.  Go to Settings-General-Optimize remote apps for Retina Display when possible-OFF. (Mine was turned on during the update)  It was that simple.  

Do not change your resolution or your display settings in "Settings".  This will effect all your programs on your computer.

Can you do the screenshot? There is no option on top left corner as you can see below. Are you using windows?

This is Windows app settings, again there is no option for Optimize remote apps.

By the way, found another way to temporary fix for this issue founded by one of our users. Simply minimize Sage (You have to open sage first), then go to display setting and Change Zoom. Then click Sage again, it will be changed already. Now change back the Zoom setting. Only problem with this is whenever you close Sage, you have to do this.

Correct me if I'm wrong, but it appears that this solution is for Mac users only.

That is correct!

This solution is for Mac users only.  

Maybe Chatgpt can help with PC users also!