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  • Rebuilding our database

    Hello, We had a catastrophic server failure and didn't have a proper backup of our sage data elsewhere (long story, the backup was done incorrectly). We are trying to start rebuilding our accounting system. I'm trying to look through the support manual…

  • Ingreso a un empresa compartida

    Buenas tardes me podrian indicar por favor como ingresos a una empresa compartida, la opcion no esta habilitada. gracias

  • Cash Flow Statement only pulling debits

    I am having a problem with a credit that I had to make to "Building Improvements" - on the Cash Flow Statement, under Cash Flows from investing activities, it is only picking up the Debits to that account - does anyone know how to fix that? I have looked…

  • SALES REPORT PER CUSTOMER

    I need to run a report per customer for sales for the past 2 years. What report would work for that?

  • bank feeds

    How do I change the bank accounts that Plaid is pulling up. When I go to get bank feed, it pulls up old accounts at this bank.

  • The workstation is not loading Sage without the app being open on the host PC.

    Hello, I have been helping one of my clients with a Sage issue. The primary problem has been fixed, but now we cannot open Sage on her PC without having it open on the hosting PC. This issue started when Sage 50 was being slow and freezing. I followed…

  • Streamlining Accounts Payable Process

    Hello, I have just started working at this company and am new to Sage. I am looking to streamline our account payable process and include a notification aspect. I would also like to include an approval process prior to cutting checks. Please let me…

  • P&L that includes GL Account Numbers

    Is it possible to produce a P&L (Or Balance Sheet) that shows the GL-Accounts on the report? I'd like to see both the GL Code and the Description.

  • How do I apply factoring fees to an AR payment?

    I am having an issue figuring out how to record our Customer payments in the Receive Money tab under Customers & Sales. We use a factoring company so we send the Factoring Company our customers invoices and they, in turn, send a wire less any fees. The…

  • CONSULTA

    COMO PUEDO ELIMINAR ESTA CUENTA?=

  • Duplicate Checks

    We recently created a check; it was somehow duplicated the 741 more times! Has this happened before? I talked with Sage, they said I would have to go in and delete them one by one. It did not copy the vendor, only the check number and date with a $0 amount…

  • login issue after upgrading to sage 2024

    There is an existing problem on this link, but no one has a real solution to the problem. Ask a question login issue after upgrading to sage 2024 Can you provide the solution to the problem? Backing up and restoring is not a solution that I need. thanks…

  • Cash Flow Statement

    Hello, We have noticed that the YTD balance of the net increase/decrease in cash does not balance to the Summary net cash. The period matches, just not the YTD. Would appreciate help on how to get that corrected. Thank you!

  • Sage 50 obsolescence updating will custom settings be automatically transferred

    We have a Sage 50 old version that needs to be updated to the new 2024 version. We run Sage 50 on a network on a cloud server. When we update, will the customized settings and formats (printing, reporting) be automatically transferred to the new version…

  • Setting up new client

    Hi For the last 24 hours I have been trying to add a new client but am getting a message that it cannot be added now. Has anyone else experienced this? I guess I could call the helpline. Thanks.

  • Sage 50 Accounting Trial Version

    Is there a link to download trial version is Sage 50 Accounting 2023 or 2024. Thanks.

  • Sage 50 Accounting - Cloud Connectivity

    How does the Cloud Connectivity feature of Sage 50 Accounting work? Any information will be highly appreciated.

  • Download tax forms

    why doesn't sage have a download function for quarterly 941 forms? This would save so much time and effort when doing audits the following year! Does anyone else find that this function would be worth adding in an update to sage software? The ability…

  • How I enable the Attachment feature in SAGE 50?

    I would like to attach documents in transactions and this button/function is not enabled.

  • How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook

  • applying Credit Memo to open invoice

    Hello - I have an invoice that was paid back in February. The customer returned part of the order so I would like to apply a credit memo but Sage will not let me. Why?

  • Sage 50 and Fixed Assets

    Does Sage 50 Accountants Edition also include Fixed Assets Manager?

  • Customize forms and insert GL account name and code

    How can we add another field in the printable forms to insert especially in enter bills the gl acct name and code? Thankmyou

  • Object doesn't support property or method 'addEventListener'

    We are getting this error when we got to add a new item. Any ideas?

  • Sync employees for HR testing

    I would like to only sync 2 employees as test subjects to see what access they have to Sage HR. Is that something that I can do? Or do I have to sync all employees? Thanks, Lisa

*Community Hub is the new name for Sage City