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Kristen Mueller

Duplicate Entry on Paystub

SUGGESTED
Posted By

We are currently using Sage 50 with payroll processing but not HR functionality. We are in the process of upgrading and my predecessor did not utilize more than the basic features of the software. I have painstakingly added each of our 150+ employees a beginning balance for their vacation and sick time. Mostly due to the fact that like every other policy here we do not have a simple way of accruing vacation or sick time. My question is I gave my staff a VAC ACC last pay period to show their vacation accrued. Then I realized it made more sense to utilize the VAC Remaining line. Now we are left with this nonsense. I've tried removing her remaining line and only using the accrual line and it gives a double line. I've tried removing both and it only shows the SICK line. I've put a negative in the Accrual and a positive in the remain and it's gave me a negative in both entries. HELP! I have two employees that it is showing like this.

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    SUGGESTED

    You could try running the Employee/Journal Synchronization test.

    Section 1: Access the Integrity Check

    1. Change your accounting period to Period 1, refer to How do I change the accounting period?
    2. Select Help, Support Utilities, and then click Integrity Check.
    3. Click Backup.
    4. Give your backup a name, choose where you would like to save it, and then click Save.
    5. Click OK in the box that tells you the size of the backup.
    6. Proceed to Section 2.

    Section 2: Run the Employee/Journal Sync Test

    1. Select Reindex Files box, select Employee from the Reindex File List, and then click OK
    2. Go back to the Integrity Check; click Continue.
    3. Select Reindex Files box, select Jrnl Header from the Reindex File List, and then click OK.
    4. Go back to the Integrity Check; click Continue.
    5. Select Reindex Files box, select Jrnl Rows from the Reindex File List, and then click OK.
    6. Go back to the Integrity Check; click Continue.
    7. Select Employee/Journal under the Data Synchronization Tests section, and then click OK.
    8. When the tests have finished, change back to your current accounting period.
    9. Verify your issue has been resolved.

*Community Hub is the new name for Sage City