Hi kwhaley ,

Thanks for reaching out about the issue with the Sales Backorder Report not showing the remaining quantity correctly. Here are a few steps that might help you resolve this problem:

1. Check Report Filters and Settings: Make sure that the report filters are set correctly. Sometimes, the issue might be due to filters that do not include all the necessary data, such as specific dates, products, or customer information. Adjust the report settings to ensure all relevant data is included.

2. Customization or Layout Issues: If the issue persists, it could be related to a customization or layout problem with the report itself. Try reverting to the default layout for the Sales Backorder Report to see if the quantities are displayed correctly.

For more detailed guidance, you can refer to the following knowledgebase articles:

• How can I see back ordered items?
• Inventory unit cost and on-hand quantity are incorrect

If these steps don’t solve the problem, please let us know, and we can suggest further actions.

Warm Regards,
Erzsi

If this helps please mark it as verified :)

Hi kwhaley ,

Thanks for reaching out about the issue with the Sales Backorder Report not showing the remaining quantity correctly. Here are a few steps that might help you resolve this problem:

1. Check Report Filters and Settings: Make sure that the report filters are set correctly. Sometimes, the issue might be due to filters that do not include all the necessary data, such as specific dates, products, or customer information. Adjust the report settings to ensure all relevant data is included.

2. Customization or Layout Issues: If the issue persists, it could be related to a customization or layout problem with the report itself. Try reverting to the default layout for the Sales Backorder Report to see if the quantities are displayed correctly.

For more detailed guidance, you can refer to the following knowledgebase articles:

• How can I see back ordered items?
• Inventory unit cost and on-hand quantity are incorrect

If these steps don’t solve the problem, please let us know, and we can suggest further actions.

Warm Regards,
Erzsi

If this helps please mark it as verified :)