We did the year end Wizard, but the wrong year got closed.
How do you get it back?
2024 got closed and I cannot get in to add or make changes.
We did the year end Wizard, but the wrong year got closed.
How do you get it back?
2024 got closed and I cannot get in to add or make changes.
Hi Denise Lum ,
Thanks for reaching out. It seems like the wrong year was closed during the Year-End Wizard process, and now 2024 is closed. Unfortunately, Sage 50 US doesn’t allow reopening a closed fiscal year. However, here are a few steps you can take:
Restore a Backup: If you made a backup before closing the year (which is highly recommended before any year-end process), you can restore it to revert to the state before the closure.
Verify Data: If you don’t have a backup, you will need to ensure that the transactions for 2024 are accurately entered into the correct period. Future transactions (e.g., for 2025) will still be recorded properly, but adjustments for 2024 might require manual entries.
Consult Support: If you need further help with this process, you can refer to the Sage Knowledgebase here or contact Sage Support for advanced assistance.
Let us know how it goes or if you need more details!
If this helps, please mark it as verified :)
Warm Regards,
Erzsi
*Community Hub is the new name for Sage City