Important Update: The start date for Sage Assistant has been updated to April 15.

Sage Assistant, powered by AI, is now available for Sage BusinessWorks.

Starting April 14, when you contact us for support, Sage Assistant will be the first step in helping you find answers. It’s designed to draw from Sage knowledge sources to help address common questions and direct you to relevant guidance and resources.

If Sage Assistant can’t resolve your issue, it’ll  guide you to the Customer Portal to submit an online support case. One of our Sage BusinessWorks support experts will then contact you to provide further assistance.

What this means for you

• Faster answers to common questions
• Easy access to helpful guidance and resources
• A clear path to open an online case when additional help is needed

Thank you for choosing Sage BusinessWorks. We’re committed to continuing to support you and improving your support experience.