• Working in the program and have a power outage or system crash, check out these important tips

    The most important daily task you can perform is making your backup within Sage BusinessWorks . Make sure you are backing up nightly to protect your data in case of an issue such as a power outage. Anytime you are working in the program and you lose…
  • Using Sage BusinessWorks 2021 or 2023, check your versions to make sure you are up to date

    To verify your version access Help, About and the first full line should state Sage BusinessWorks Accounting (Version 202x SPx). For Sage BusinessWorks 2021 it should be SP19 and for 2023 it will be SP5. It is recommended that all users download and…
  • Trying to close and get a message that a user is stuck in the program? Try these steps to clear the user/task.

    Thank you, that message usually occurs due to a stranded user or task. **** Be sure all users, including yourself are logged out of BusinessWorks before performing these steps.**** Make sure no other applications are using the database engine when…
  • Unable to get in to the program and need support assistance?

    Support hours for Sage BusinessWorks are currently M-F from 6am PST to 5pm PST (9am EST to 8pm EST) There are multiple options for contacting support: You can visit the Sage BusinessWorks Resource Center You can search the Knowledgebse (available…
  • Sage BusinessWorks 2023 SP5 and 2021 SP19 are now available!

    We're excited to share the release of Sage BusinessWorks 2023 SP5 and 2021 SP19! For detailed information about this release see: Sage BusinessWorks 2023 Release Notes Sage BusinessWorks Accounting 2021 Release Notes Download Sage BusinessWorks…
  • Make cleaning up your bank reconciliation your New Years Resolution!

    There are several options to void stale, old, prior year checks still showing open in the bank reconciliation in Cash Management (CM). Option 1: Check will not be replaced. Void the check If it's an instant check go to CM, Transactions, Void Checks…
  • Backups-are you protected?

    The key for ensuring you are protected in case of a server failure, computer crash, disaster, virus or ransomware attack is to make sure you have a good backup plan in place. Follow these simple tips to ensure you are prepared in case the worst happens…
  • Important notice for all customers on Sage BusinessWorks 2021 SP17 or Sage BusinessWorks 2023 SP 3

    It is recommended that you download and install the most current update for your version as soon as possible. For Sage BusinessWorks 2021 it will be SP18 and for 2023 it will be SP4. IMPORTANT notes about this service pack: If you are in Alabama…
  • Sage BusinessWorks 2023.0.4 and 2021.0.18 are now available - these updates include the 2024 payroll tax update.

    We're excited to share the release of Sage BusinessWorks 2021.0.18 and Sage BusinessWorks 2023.0.4! These are the new payroll tax updates and are replacing Sage BusinessWorks 2023.0.3 and Sage BusinessWorks 2021.0.17 What's new: This release includes…
  • Important information for companies using Alabama SWT Exempt Overtime Wages

    Alabama (AL) overtime pay is exempt from state taxes for “hourly” employees who work more than 40 hours a week (not over 8 hours a day – only over 40 hours a week). There will not be a tax update to track the amount of Alabama Exempt Overtime. The original…
  • Year-end Resources: 24/7 resources and information

    Closing the year? We're here to help. As you begin your year-end process, visit the Sage BusinessWorks Year-end Resources to find: FAQs: Browse year-end topics, guides, and review common issues. Helpful checklists: Step through your year-end tasks…
  • Announcing Sage BusinessWorks 2021.0.17 and Sage BusinessWorks 2023.0.3 - 2024 Payroll Tax Update

    ***Service pack update*** The tax table updates are now available as Sage BusinessWorks 2021.0.18 and Sage BusinessWorks 2023.0.4. We will be positing a new announcement shortly with further details. We're excited to share the release of Sage BusinessWorks…
  • 2023 W-2, W-3, 1099 and 1096 form requirements

    New to 2023 - The Federal 1099 and 1096 forms no longer print on the red preprinted forms. These forms will now be printed directly to printer paper. Below you will find the 2023 form requirements for Sage BusinessWorks Enhanced Tax Reporting (AAtrix…
  • 2023 year-end tips are now available

    The 2023 year-end tips are now available and can be found here . ***Important information for ordering Enhanced Tax Reporting forms*** The Federal 1099 and 1096 forms can now be printed directly to plain paper. There is no need to purchase the official…
  • Important note regarding Windows Server 2012, Server 2012 R2 and Windows 8.1

    Microsoft ended support of Windows Server 2012 and Windows Server 2012 R2 on  October 10, 2023 . They also ended support of Windows 8.1 on January 10, 2023 . After these dates, these products will no longer receive security updates, non-security updates…
  • Exciting news…Sage City is now Community Hub!

    Over the last year we’ve freshened the look and feel of Sage City, made it easier for customers and colleagues to navigate the platform, and improved the way the platform is moderated - and now, the last piece of the puzzle; we’re changing its name! …
  • When emailing is there any way to batch email or not to have to click send after each email?

    Starting in V2021 , modifications were made to how emails are sent out of BusinessWorks. Due to these changes, some features were added that may assist users with reducing the number of clicks necessary to send emails. There are settings that can be set…
  • Is your Sage BusinessWorks security set to protect against unauthorized access

    The most important way to protect your sensitive information is to use passwords and user security in Sage BusinessWorks. When deciding who should have access to your program it is important to ensure that they also are only having access to the information…
  • Now is the time to upgrade

    Year end is quickly coming and with that comes new tax tables for 2024. Tax table updates will only be released for Sage BusinessWorks 2021 and Sage BusinessWorks 2023. If you are on an older version of Sage BusinessWorks now is the time to upgrade…
  • Announcing Sage BusinessWorks 2021.0.16 and Sage BusinessWorks 2023.0.2

    We're excited to share the release of Sage BusinessWorks 2021.0.16 and Sage BusinessWorks 2023.0.2! What's new This release includes program fixes and an Illinois tax update. For detailed information about this release see: Sage BusinessWorks…
  • We want to hear your ideas!

    We have an exciting new site for you to view and submit program enhancements suggestions. To view this page: Visit https://www.sagecity.com/us/sage_businessworks/ Under Quick Links select Submit an idea Sign in using the link in the top left…
  • Alert: How to contact official Sage Support to avoid Third-Party scams

    In today’s tech-savvy environment, scams are increasingly sophisticated. When dealing with Sage software support, it’s crucial to know how to identify and dodge fraudulent activities. Here’s your guide to staying safe: Bookmark Official…
  • Are your contacts up to date?

    To ensure prompt support, it is critical to have your Sage Authorized Contacts up to date. Access to services and account information is limited to authorized contacts only. Sage requires changes to authorized contacts for customer accounts be requested…
  • Are you prepared in case of an emergency?

    A comprehensive disaster recovery plan is an important part of any business. The following is a list of necessary components to recover Sage BusinessWorks after a hardware failure, virus, ransomware attack, or natural disaster. This information is designed…
  • Verification is Key

    Hello Sage City Community Members. Thank you for your ongoing support and for being part of our community. We appreciate everyone who has joined, and we're excited to welcome even more members! To make our community even better, we're moving towards…