AP check history file

Question

Why would a check in bank rec files say that check # is not in AP history file.

Coleen Graber · Answer

Dear Caren Bondura, 
 Thank you for reaching out regarding the check in question. 
 Regarding your inquiry, if this is an old Accounts Payable (AP) check, it will remain in the bank reconciliation until it is marked as cleared. However, please note that the check detail may no longer be available due to the expiration of the months-to-keep history for the AP module. In such cases, historical data may have been purged from the system. 
 For more detailed information, I recommend referring to the article titled 
 Transactions are not dropping with months to keep history 
 If you continue to experience issues or need further assistance, I recommend reaching out to our Live Chat support. You can access Live Chat through the Sage BusinessWorks Resource Center at Sage.com/Resources . 
 Sincerely, 
 Coleen

Coleen Graber · Answer

One more thought - is this question for Sage BusinessWorks? This forum is only for the Sage BusinessWorks product. If you are using another Sage product, then I would have you post in the forum. Let me know if you would like this to be posted in another Sage forum. 
 Sincerely, 
 Coleen

Sage BusinessWorks

AP check history file

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