Effective June 9, 2026, we have updated how we handle certain data repairs and file fixes for Sage 100 Contractor.

Support and resolution

What to expect when you contact Support:

• Customers on our latest release: We will correct the issue at no charge.
• Customers who are on an earlier release: You will be referred to Sage Expert Services for a billable file fix.

For example, we’ve seen this in Accounts Payable. In an earlier version of Sage 100 Contractor, an issue caused the error “Vendor # Ending Balance ###, Invoices ####”. This could only be resolved through a file fix.  We corrected the underlying issue in version 2026.1, released in March 2026.

Why upgrading matters

Staying current helps reduce the risk of recurring data issues and ensures you benefit from defect fixes as soon as they are available. For more details, see our Community Hub blog post  on why upgrading is the best practice.

If you have any questions about upgrading, let us know—we’re happy to help. You can also check out Sage.com/Resources for contact options.