Hi, we are also new to Sage 100 Contractor and trying to get the Simple Time App set up.  I also can't get the Azure in Database Administration.  Did you ever get it figured out?  So far Sage Support has been no help.  Simple Time App is 95% of the reason we decided to switch to Sage 100 Contractor. 

Microsoft recently made some changes that are causing the scripts we use to set up AADAP to fail. For now, we have devised a manual method to bypass this, so you will need to contact Sage Support to set up an escalation call for a senior tech to do this for you. Our next release should have a fix for this.

Do I contact Sage Support thru chat or call?

Start with chat. You should be able to setup the call back with a chat representative.

That's great news thank you. 

Sage can only call you.  There is no phone number to call Sage support.  I mention this because apparently there is someone out there pretending to be Sage and scamming clients for thousands of dollars claiming their data is corrupt when it isn't.  In fact, in two instances the issue wasn't Sage at all but rather someone not remembering their password to the cloud hosted site.  

So there is NO phone number for Sage support.  Do not search the internet as that is how the client got scammed

Ugh!  I just chatted with Sage Support and she told me there isn't a fix yet.  Even a manual bypass as you mentioned.  Very frustrating.

Ugh!  I just chatted with Sage Support and she told me there isn't a fix yet.  Even a manual bypass as you mentioned.  Very frustrating.

Hey, so I just got off the phone with support. (accessed support via the chat function in sage) They do in fact have a manual "hot fix" that resolves the issue. There is reportedly a team of Sage people working down a large list of effected users of new simple time users. They told me to expect a call in the next week or two. Otherwise, the next Sage update, sometime after the 15th of April is supposed to resolve the issue. Best of luck to ya! 

Glad you got clarification on this, but to be clear there are no planned updates for April for Sage 100 Contractor. 

TSCHUBAUER: Is it a time-tracking or job-costing solution you're looking for? I mentioned this in an earlier thread response, but if you're looking for a time-tracking or job-costing solution, give me a shout and I think I have a solution (proprietary as of right now, but going to release it very soon). It captures payroll and job costing like none other, and integrates w/ work orders as well, then exports directly to Sage Daily Payroll. It's for Sage 100 Contractor only. I'm not trying to be a salesman here, I just know that what I've developed is a hands-down best solution for all of these issues.

John
[email protected]

Thanks for the update.  I wondered if it was a case of what chat person you got, so I planned to chat again on Monday and see if I would get a person to help.  In chat did you just ask someone to call you?  I hope that I am on the list that you mention.  

Sometime after April 15th (tax day) is what the Sage help person told me. Sounds like Tiffani just gave an update below in regards to the issue and Sage's efforts to fix it. Thanks. 

I asked the chat person to set me up with a senior tech to resolve the AADAP/simple time issue. Someone called me an hour or so later and informed me there was a list they were working down and to expect a call in 1-2 weeks. I suspect there is miscommunication within the Sage team which is why we have all been getting different answers. (see Tiffani's post below)

Perhaps ADJONY is onto something...