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bryce reese

Simple time

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We are new to Simple Time. Keep getting error message when trying to setup Azure in Database Administration. error message "AADAP FAILURE". 

Apparently it's been an issue since Feb 13th. Any progress on resolving this issue? 

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  • 0

    The app on an iphone kicked me off and when I reloaded it I received the message Error 4012. Employers server not configured properly

    Any thoughts on how to fix this

  • 0 in reply to Dan Cefalo

    Hi Dan. It may be the AADAP service on your server is not running. On the server, open Database Administration, go to Server Management, Enable Sage Mobile Apps, then click Test AADAP. The try Test Server API. You can also click Restart AADAP if the service is not running.

    If you get errors in either of these tests, then click Uninstall Proxy. When done, close and reopen Database Administration, go back to Enable Sage Mobile Apps, then click Reinstall Proxy. The reinstall is much quicker than the initial install.

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  • 0 in reply to Dan Cefalo

    Hi Dan. It may be the AADAP service on your server is not running. On the server, open Database Administration, go to Server Management, Enable Sage Mobile Apps, then click Test AADAP. The try Test Server API. You can also click Restart AADAP if the service is not running.

    If you get errors in either of these tests, then click Uninstall Proxy. When done, close and reopen Database Administration, go back to Enable Sage Mobile Apps, then click Reinstall Proxy. The reinstall is much quicker than the initial install.

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