Aloha,

Did you double check Menu 1-9 to make sure there were no Departments set up?  If there aren't any set up there, run a Chart of Accounts Menu 2-7 and make sure that there wasn't an account set up that says Department in the Subaccount column.

Kathy Gotzenberg

Sage 100 Contractor Certified Consultant

Lawai, Hawaii

Thanks for your reply.

1-9 no Departments

2-7 no Departments, only Subaccounts

This problem is only occurring for Clerical employees, not Carpenters or Administration.

Aloha,

~j

Thanks for your reply.

1-9 no Departments

2-7 no Departments, only Subaccounts

This problem is only occurring for Clerical employees, not Carpenters or Administration.

Aloha,

~j

Error: "Unable to compute (or post) record...Missing department information in timecard. Computing halted." Article

Products

Sage 100 Contractor

Description

   Error: "Unable to compute record...Missing department information in timecard. Computing halted."

   Unable to final compute payroll records in 5-2-3.

Cause

The Credit Account on the payroll calculation is missing a sub-account or the use Emp# as Sub-Account field is not selected.

Or the expense account that the calculation is posted to requires sub-accounts.

Resolution

If needed, verify a department is selected for the employee's position in 5-3-3 Employee Positions.

If the Credit account requires a sub-account, make sure that is listed on the 5-3-1 Credit Sub-account, or make sure that the use Emp# as Sub-Account field is selected.

Use different account in the 5-3-1 Payroll Calculations or change the Subsidiary setting in 1-7 Ledger Accounts for the affected general ledger accounts.

Note: You can change the subsidiary setting on general ledger accounts only if they have no monies accumulated towards them, for example, immediately after closing your fiscal year.

Thank you once again.

Great advice. Maybe I'm still missing something.

All of the Credit Accounts in 5-3-1 return the error "Unable to save: Subaccounts not allowed for selected Credit Account."

I've changed the suspected Overhead accounts to not use subaccounts and will update you after the next computation attempt.

Aloha,

~j

Changing the Overhead Accounts to not use subaccounts solved my problem.

Thank you,

~j

Thank you! Removing the subaccounts from the overhead expense accounts worked for me.