• Work Order Costs - Payroll

    A salaried employee worked 2.5 hours on a work order and yet their entire salary for the period (80 hrs) allocated as a cost to the job. Is there a way to revise the cost to reflect only the amount related to the 2.5 hours? Thanks for any feedback.
  • Calculate only actual hours worked after 5pm

    Is there a way to calculate/include only the actual hours worked after 5pm on the dispatch tab of a work order for a report?
  • NEXT setting in AR invoices, Service, Purchase orders has changed?

    I wonder if this is by design, but it seems like release 25.3.72.0 has changed the way it grabs the "next" invoice number to be more like job numbers where it grabs the last highest number in the database instead of adding one to the last one that was…
  • How do you set the default work order priority?

    Currently ours is set to 3 and we want it to be 4.
  • Workorder Default Job

    How do I change the default job in my work orders?
  • Work Order Default Job

    How do I set the job that defaults when a new work order is started? Thank you for your help.
  • Service Days from Request to Invoice Report

    I was looking for a solid report for our service department efficiency and could not find anything I liked. I created a report which captures the number of days from call to schedule, schedule to invoice, and the total days from call to invoice. Enjoy…
  • Inventory not being decremented

    Why would inventory not be decremented when a service invoice is posted? Currently, Service Trade pushes the invoice into Sage 100 Contractor and then we go in a post the invoice once we confirm everything looks good. If parts are selected in Service…
  • Non Job Receivable / Vendor Receivable

    Hello! I am new to this forum. I was not able to find any recent discussions or threads to help me answer my question, but hopefully someone here can help me out.... (this is in Sage 100 Contractor) 1. I have not found a way to create a receivable…
  • Knowing how much time has been logged on a work order

    When looking at a service work order in Sage 100C, is there any way to tell if multiple employees had worked on this call? We're having issues not knowing whether there were previous visits, then billing the call and finding out after the fact there were…
  • slow entry?

    As of Friday, 5/10/19, typing on Notes and Work Order Notes is extremely slow in Sage 100 Contractor, version 21.3.58.0. The rest of our Sage typing is normal. Is anyone else having this issue? Does anyone have a suggestion for solving this? We've rebooted…
  • Service Receivables Invoice Details, Assembly not working right

    Yesterday, 11-20-18, we noticed Assemblies in our Service Receivables Invoice Details were not working right. Rows are hidden that involve part numbers that are connected to a higher level part number (green arrow pointing up left). We've restarted our…
  • Looking for 3 fields on Sage 100 Contractor Service Receivables screens that are listed in the S/R database

    I'm trying to rearrange and sort the Unassigned Orders on the 11-3 Dispatch Board in the Service Receivables module of Sage 100 Contractor 2018. I see fields listed in the Work Order Display tab that I don't recognize: Customer PO, Service Area, Location…
  • SR Invoice Modification- Want to show marked up price of parts on invoice

    I am having difficulty finding what field I can use in modify SR Invoice. I see the ext price but that is before the mark up. I would like to send the invoice to the customer showing the marked up cost only but would like each part to be represented…
  • Adding Client Equipment List To Service Work Orders?

    Is it possible to add the Client Equipment List (found in AR) and attach this to a Service Work Order form? In our business when sending a work order out to the technicians, it would be helpful if they understood exactly what equipment is located…
  • Service Invoice - post a $0.00 invoice to take parts from inventory?

    Is it possible to post a $0.00 service order invoice so that the parts are taken out of inventory? I checked the Knowledgebase and got this answer pasted below, but am unable to duplicate it... I don't see where to change the billable amount to 0? If…
  • Service Module - import time into payroll

    If we were to use the Service Module and import time into payroll - how do we differentiate between regular and overtime hours? I can't find anywhere to enter the different rates. If it does not allow for this, then we have to go back into payroll records…
  • Service Module

    Currently using Sage 100 CRE version 19.3. We're looking to streamline our service business and use the service module to it's full extent. What is the most effective way to track labor, A/P invoices, etc. and in turn have a quick turn around on service…
  • Customer Aging Reports

    Currently Sage 100 Contractor does not offer a customer aging that combines job and service receivables. Has anyone had success at creating a report to accomplish this?
  • Service Receivable T&M

    Service Receivable/ Work Order Users, We do a lot of T&M work, but create a job for each one. Do users of Service Receivables manually update invoices on 11-2 as costs come in, do you create a job for each T&M work order, or is there some trick to load…