GL transaction file in use error at login

SOLVED

We have a frustrating situation where, if someone prints a GL report to screen and leaves it open, another user cannot login to the GL application.  They receive an error message, "GL transaction file in use."  If the user in the system closes that report on the screen, the new user can login.  This problem gets more complicated when multiple users are in the system and multiple users have reports open.  We usually just ask everyone to logout so the new user can login, but this gets annoying real fast.  Does anyone have a solution for this problem?

Ken