MA PFML Aatrix Form Blank

Question

Hello, 
 we applied Update 5 to Sage 18.4.1 and when we run the MA PFML report the filing ID and all records are empty. The forms were updated from Aatrix and the form date comes up as 9/2020, I need help on why the report is not populating when we haven't made any changes to the software. 
 
 Thank you, 
 
 Phil

Jesse Gordon · Answer

Hi Phil, 
 Prior to Update 5, Aatrix used the state unemployment tax amounts to prefill the form. However for several states, the limits for SUI and the paid family leave taxes are different, so using the unemployment wages doesn't always work. 
 With Update 5, Aarix uses amounts from the PFL taxes, so those taxes need to be configured and used in your system. 
 You can reach out to Sage Support for assistance to resolve this. 
 Thanks!

Sage Construction & Real Estate

MA PFML Aatrix Form Blank

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