New to PM!

SUGGESTED

Hello!
I am a new member of Hinsdale Properties where we use CRE, and I mostly use Property Management! I am looking for tips and tricks to what makes your life easier when using PM! A few direct questions that have come up:

What are the pros and cons of a prepayment vs. open credit? I have looked in the Help section but would like some opinions as to when these certain options are appropriate. A tenant paying rent a month ahead of time, as well as a current bill, all on the same check--does it make more sense to enter the entire check, creating an open credit for the rent amount? That's what I have been doing, but then it seems to create some confusion when a tenant receives an open item statement with an open credit of $850, for example. 

Any tips and pointers about using Property management would be greatly appreciated!!Stick out tongue