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See attached screen shot. When installing on a terminal server, pages 16 and and 17 of ( cdn.na.sage.com/.../ 300cre/24/open/UserGuide_24.pdf) says "In the Services window, right-click the Pervasive.SQL service and select Properties." however, after the…
We got the notification yesterday that 24.1 Update 2 was available and resolved an issue in Aatrix. This is a similar issue to what we were experiencing so I took the office down this morning and ran the update on the server first then on the workstations…
Iowa has changed their W-4 for 2024. They no longer use personal allowance. They now use dollar amounts. Does anyone know if Sage 300 CRE has been set up to accommodate this? If so, is there any information available about the changes?
I can normally do aatrix tax updates automatically but that is not working, when I go to download it wants me to go the aatrix website and do the quarterly download, but I don't see that option anywhere. Anyone have a solution for this?
I am trying to update Aatrix, and I get a message as follows:
Failed to move file AATRIXFORMS.EXE with return code The process cannot access file because it is being used by another process.
Can someone please tell me what's going on? We upgraded…
I just tried to download the second US Payroll tax update for 2024 from the Server. It downloaded fine and indicated it was successful, however the report indicated "0 tax records have been updated."
We are in Minnesota which is one of the states listed…
I just finished updating taxes and the Indiana state withholding changes are not incorporated. According to the release notes, there wasn't anything for Indiana. They had an update according to the state website effective 1/1/2024.
Trying to run the Aatrix Update that comes up with I try to go into Payroll/Federal e-file and Reporting and keep getting an error that various files are failing to update because the process is in use by another program. I don't have anything else open…
In the Year-End Center, it says that the supported version for year-end is 23.1, but in the Payroll Tax Release Notes it says the updates are compatible with version 23.2 or later. Can someone tell me if I need to be on version 23.2 in order to download…
We ran this update (filename is 23.1.1.182_Update_2.exe) after successfully installing 23.1.1.72. However, when running the Desktop software or System Administrator, the version still shows as 23.1.1.72. We rebooted the server and also confirmed the patch…
Hi,
On my company cyber security announcement, Sage 300 CRE server contain below vulnerabilities. Would like to know whether any remediation plan for these? Which version of latest Sage 300 CRE will remediate below Redis vulnerability.
Redis…
Every time I tried to run the DataMigrator it would tell me it didn't have access to the destination folder and would wipe out all data from the source folder. I ended up having to restore from backup just to get the data back. Manually copied the data…
Just wondering if version 22.2 will be supported for YE or if an upgrade to 23.x will be required. Haven't seen anything in the announcements section yet.
We are getting the error message: "License will expire in 60 days since all recent attempts to contact Sage have failed."
Any help/advice would be greatly appreciated. Thanks
Is there no simple way to confirm which tax update version you are on? I thought it would be as easy as opening PR, going to Help > About and seeing it right there. According to an old Sage knowledgebase article I found. Their suggestion is to check the…
I installed version 22.2 update 3 on our Sage 300 CRE database server last night without any issue and confirmed the updated version on the PR.exe application. However, when I attempted to install the update on our shared workstation, I received the message…
After running the Canadian Payroll Tax Update 23.01 should the Effective Date in Setup > Taxes > Tax Rates be: 1 January 2023 or 2 January 2023. Also, what should my Payroll Version be, mine says "Version 22.2.1.113 (22.2.1)" - is that correct?
We downloaded our 2023 US taxes yesterday. We have version Sage CRE version 20.3.1. It seems to have wiped out our employee portion of the WAPFML and it changed the IDSUI. Was there some sort of error, or is it possible this is related to incompatibility…
Does anyone know when SAGE will be doing a second tax update to grab the states that posted theirs late? Oregon released 12/28 and I am sure there are others.