Your Customer Portal Just Got a Major Upgrade!

We’ve redesigned the customer portal to make self-service faster, simpler and more intuitive – so you can get things done on your own timeline.

What’s new:

  • Mag Simplified navigation to help you find what you need quickly
  • Pencil Easy access to services and support resources
  • Bulb Enhanced Self-Service tools to help you manage your account
  • Closed lock with key Stronger security to protect your information

Check it out now: Customers.SageNorthAmerica.com

Log in with your usual credentials and explore the new experience.

We’d love your feedback — let us know what you think.

  •   This is awesome news!  Thanks for the update!   Checking it out now.

    Jason 

  • in reply to Jason Hill

    Thanks so much, Jason! Blush We really appreciate all the support and insight you share here — can’t wait to hear what you think of the new portal experience once you’ve had a chance to explore it.

  • in reply to Erzsi_I

    Very clean, easy to use and everything you need in one place!   Way to go SAGE! 

  • Definitely better than the old one, but account number doesn't appear to exist anywhere on those pages. It's entirely possible I'm missing it, but I've scrubbed through the pages a few times with no luck finding it. Other than that though it's clean and the licenses page is so much better than the old system where it constantly resized itself as you clicked through it.

  • in reply to jmSierra

    Hi JMSierra,

    Thanks so much for taking the time to share your feedback — we really appreciate it! You’re absolutely right that the account number isn’t currently displayed on the main pages. From what we understand, this may have been adjusted for security reasons, but our team is confirming and we’ll share an update once we hear back.

    In the meantime, if you’re listed as a primary contact, you can find your account ID number by going to Billing and Payments → View Invoices — it will appear on the invoice document itself.





    Glad to hear you’re liking the cleaner layout and improved license page experience!

    — Erzsi | Sage Community Team

  • My portal client page is in French.  How do I change it to English?