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v2024.1 Cannot Print/Preview

SUGGESTED

Have a customer that has Sage 100, Sage HRMS and Sage Fixed Assets v2024.1 all on same workstation.

Every tme HRMS has an update, user cannot print/preview from SFA. I've tried repairing several times, and reinstalling SFA and usually after many attempts I can get it to work but this time is a different error and I'm unable to resolve.

The message is "Value does not fall within the expected range". 

I've included a screenshot.

SFA Print Error.docx