Can Not Inactivate an Asset

Hello,

I had an inactive asset which had been disposed of. I proceeded to reactivate it. No issues so far. I changed the description of the asset to make it more specific. I added the VIN and saved it. Then I realized I had chosen the wrong asset. I changed the description back to the original one and deleted the VIN. I saved it. The last step needed was to move the asset back to inactive.  The problem now is that when I select asset, I see both the "inactivate" and "reactivate" buttons are grayed. I rebooted my computer and tried again, but that didn't work.  Kindly assist.

Product: Sage Fixed Assets

Version: 2023.0

Parents Reply
  • 0 in reply to Lovisa T

    Lovisa,

    I went into the asset detailed view to take a screenshot. Just in case, I selected the asset menu view, and the "inactivate" option was available. It was in black font. I successfully inactivated the asset. Thank you for requesting the screenshot. Selecting the asset detailed view did the trick!

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