• User unable to connect to system database

    I have a user that is unable to connect to the system database but works after we uninstall sage fixed assets and reinstall for him. This has happened multiple times and we can't have uninstaill-reinstall as a permenant solution. Does anyone know what…
  • Short Lived Assets

    We have a location that will conclude its lease within a year. We've had some leasehold improvements that needed to be given useful lives in just months. The problem is that the deprecation is not calculating as we expect. Its calculating depreciation…
  • User having display issues

    I have a user running the fixed assest software. He is experiencing a random display issue. I verified display settings and everything looks fine. You can see in the image, it's overlapping characters/lines. Has anyone seen this issue before?
  • MACRS Convention Switch - how long can it take?

    We have an almost-last-minute switch to midquarter for MACRS. There are about 8,000 asset additions and I have completed about 250 transfers and 800 disposals (with more to go). I started the switch to midquarter yesterday, so it has been running for…
  • error unable to create name resolver

    We are getting the following error when trying to open FAS: Unable to create name resolver - this is happening only on the server we use for FAS, it is not happening on client installs. I did notice that the FAS version on this desktop is lower than the…
  • Unable to resolve name resolver

    What does this error mean? Thanks