Certain Tax Codes Unavailable in Receivables Ledger

SOLVED

Hello there, I have created a new company with Sage 50 2021 student version. The company set up is complete, my suppliers have been entered. I am now in my Receivables Ledger to input customers, however, within the 'Taxes' tab, the only available tax codes in the drop down list are:

  • no Tax, and 
  • G (Gst @ 5%)

even though I have added a GP tax code (Gst + Hst) within my companies sales tax default codes. 

All tax code availability is set to "All Journals", I have gone back and re-entered the tax codes to ensure they were saved into my company profile but am still unable to select GP for my new customers. Any advice would be helpful. Thanks. 

Parents
  • +1
    verified answer

    Hi  ,

    Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, here are some steps you can try:

    1. From the home screen of Sage 50, click Setup > Settings > Company > Sales Taxes > Tax Codes.
    2. Check the description field for your tax codes and ensure they are correctly set.
    3. Click the magnify button beside the tax code to open the Tax Code Details screen.
    4. Ensure the tax code is set to "Taxable" and the rate is correctly inputted.
    5. Save and exit the settings.

    If this helps, please mark it as verified :)

    Warm Regards,
    Erzsi

    For more detailed instructions, you can visit this article.

  • 0 in reply to Erzsi_I

    Hi Erzsi,

    Yes I did manage to correct it, it turns out I didn't have my receivables settings correctly adjusted to us GP as the default tax code. 

    Thank you! 

    -Shebe2024

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